hi Guys, Any update?
On Wed, May 15, 2013 at 11:15 AM, sanity insanity < networksanitytoinsan...@gmail.com> wrote: > Hi Guys, > > If there is a requirement using BACD that If agent did not answer the > call in 10 s , the call should be routed to next > agent. If agents are busy they should hear " All agents are currently > busy..." > The following prompts are available on the tftp serer ( ip address > X.Y.X.X) and this needs to > taken/downloaded to the flash of router. The prompts available are... > > 3) en_bacd_music-on-hold.au > 4) en_bacd_options_menu.au > 5) en_bacd_xferto_operater.au > 6) en_bacd_afag.au > 7) en_bacd_disconnect.au > 8) en_bacd_enter_dest.au > 9) en_bacd_invalidoption.au > 10) en_bacd_welcome.au > > ================== > Questions: > ================== > > 1) Does this mean that we need to be using the BACD embedded scripts for > bacd? > > 2) Also which one of the above prompts do we download ? The standard cco > doc for the embedded script shows > the following as the welcome prompt "welcome-prompt _bacd_welcome.au " . > Are we requried to rename the prompt? > > > -MJ >
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