Karen, I really can't explain it, technically I can't explain why this happens. My screens on SC phones turned bright blue with no information and the phones were registered. Finally, in desperation I tried changing the phones back to the default background image and it worked.
I also put other background images on the phones and it worked also. Good Luck. Michael Sears, CCIE(V)#38404 Cisco Certified Unfied Communications Computing Systems Specialist E911 Infrastructure Specialist [3-2-2013 3-02-38 PM] [UCS SPECIALIST1] "Designing and Implementing Cisco Unified Communications on Unified Computing Systems" From: Karen Johnson [mailto:karen.johnson...@yahoo.ca] Sent: Thursday, June 13, 2013 10:13 AM To: Sears, Michael (msears); ccie_voice@onlinestudylist.com Subject: Re: BLUE Screen on SC Phones. ah will test that in moment and update you. but why is that ? ________________________________ From: "michael.se...@compucom.com<mailto:michael.se...@compucom.com>" <michael.se...@compucom.com<mailto:michael.se...@compucom.com>> To: ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com> Cc: karen.johnson...@yahoo.ca<mailto:karen.johnson...@yahoo.ca> Sent: Wednesday, June 12, 2013 7:24:54 PM Subject: BLUE Screen on SC Phones. Karen, I experienced the same thing when studying for the IE in my home lab. The solution for me to get rid of the very blue screen was to check the background image and revert to the standard image. Then my phones showed showed correct information. Michael Sears, CCIE(V)#38404 Cisco Certified Unfied Communications Computing Systems Specialist E911 Insrastructure Specialist Compucom Systems Western Region
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