Mike and others,
 
thanks lot, now the blue screen phone  works.  i haven't try to put back to 
default background.
When i power up next morning, it just work and poick up the DN from UCM. 
Mistery to me.
 
K


________________________________
From: "michael.se...@compucom.com" <michael.se...@compucom.com>
To: karen.johnson...@yahoo.ca; ccie_voice@onlinestudylist.com 
Sent: Thursday, June 13, 2013 10:18:50 AM
Subject: RE: BLUE Screen on SC Phones.



Karen,
 
I really can’t explain it, technically I can’t explain why this happens.  My 
screens on SC phones turned bright blue with no information and the phones were 
registered.  Finally, in desperation I tried changing the phones back to the 
default background image and it worked.
 
I also put other background images on the phones and it worked also.  Good Luck.
 
Michael Sears, CCIE(V)#38404
Cisco Certified Unfied Communications Computing Systems Specialist
E911 Infrastructure Specialist
           
“Designing and Implementing Cisco Unified Communications on Unified Computing 
Systems”
 
From:Karen Johnson [mailto:karen.johnson...@yahoo.ca] 
Sent: Thursday, June 13, 2013 10:13 AM
To: Sears, Michael (msears); ccie_voice@onlinestudylist.com
Subject: Re: BLUE Screen on SC Phones.
 
ah will test that in moment and update you. but why is that ?
 
 

________________________________

From:"michael.se...@compucom.com" <michael.se...@compucom.com>
To: ccie_voice@onlinestudylist.com 
Cc: karen.johnson...@yahoo.ca 
Sent: Wednesday, June 12, 2013 7:24:54 PM
Subject: BLUE Screen on SC Phones.

Karen,

I experienced the same thing when studying for the IE in my home lab.  The 
solution for me to get rid of the very blue screen was to check the background 
image and revert to the standard image.  Then my phones showed showed correct 
information.

Michael Sears, CCIE(V)#38404
Cisco Certified Unfied Communications Computing Systems Specialist
E911 Insrastructure Specialist
Compucom Systems Western Region
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