Thanks Bill for your reply,

 I have done no service app-b-acd and no service app-b-acd-aa but showing
all those commands in  Running configuration

thanks



On Sat, Jun 22, 2013 at 1:48 PM, Bill Lake <whl...@gmail.com> wrote:

> If it is showing up in the running configuration, then you most likely see
> something like below, the best way to remove this is to no the commands
>
> Or to have done a Archive or copy of the config before you apply it.  then
> restore that config as the startup and reboot.
>
> application
>
> * service app-b-acd *
>
>   param number-of-hunt-grps 2
>
>   param aa-hunt2 1111
>
>   param aa-hunt3 1222
>
>   param queue-len 15
>
>   param queue-manager-debugs 1
>
> !
>
> * service app-b-acd-aa *
>
>   paramspace english index 1
>
>   paramspace english language en
>
>   paramspace english location flash:
>
>   param service-name app-b-acd
>
>   param handoff-string app-b-acd-aa
>
>   param aa-pilot 8005550123
>
>   param welcome-prompt _bacd_welcome.au
>
>   param number-of-hunt-grps 2
>
>   param dial-by-extension-option 1
>
>   param second-greeting-time 60
>
>   param call-retry-timer 15
>
>   param max-time-call-retry 700
>
>   param max-time-vm-retry 2
>
>   param voice-mail 5003
>
> !
>
> dial-peer voice 222 voip
>
>  service app-b-acd-aa
>
>  destination-pattern 8005550123
>
>  session target ipv4:192.168.1.1
>
>  incoming called-number 8005550123
>
>  dtmf-relay h245-alphanumeric
>
>  codec g711ulaw
>
>  no vad
>
>
>
> On Sat, Jun 22, 2013 at 2:25 AM, Somphol Boonjing <somp...@gmail.com>wrote:
>
>> That one is the embedded one so you actually can not remove it.
>> However, you can simply ignore it and use one that is external script.
>>
>> So, if you have the external BACD script, you can use it instead of the
>> embedded one.
>>
>> Branch2#show flash | inc bacd
>>  107   30421    bacd/app-b-acd-3.0.0.2.tcl
>>  108   55599    bacd/app-b-acd-aa-3.0.0.2.tcl
>>
>> application
>>  service *funnyqueue flash:/bacd/*app-b-acd-3.0.0.2.tcl
>>                         <-- you can you whatever name you like, in this
>> case "funnyqueue"
>>                         <-- point the script to the script with correct
>> path
>>    ..... (detail remove for brevity)...
>>
>>  !
>>
>>  service* funnyaa  flash:/bacd/app-b-acd-aa-3.0.0.2.tcl *
>>                         <-- you can you whatever name you like, in this
>> case "funnyaa"
>>                         <-- point the script to the script with correct
>> path
>>    ..... (detail remove for brevity).....
>>    param service-name *funnyqueue* <-- refer to your queue application
>> name
>>    param handoff-string *funnyaa*
>>    ..... (detail remove for brevity).....
>>
>> !
>>
>> dial-peer voice 222 voip
>>  service *funnyaa*   <-- refer to your AA application name.
>>    ..... (detail remove for brevity)...
>> !
>>
>> To remove it from the running config, then you can,
>>
>> application
>>  no service *funnyqueue flash:/bacd/*app-b-acd-3.0.0.2.tcl
>>  no service* funnyaa  flash:/bacd/app-b-acd-aa-3.0.0.2.tcl*
>>
>> Ref:
>> http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/bacd/configuration/guide/40bacd.html#wp1026305
>>
>> Compared to using the embedded one below:
>>
>> application
>>  service app-b-acd   <-- you can't change the name of the embedded BACD
>> Queue script
>>    ..... (detail remove for brevity)...
>>  !
>>
>>  service app-b-acd-aa   <-- you can't change the name of the embedded
>> BACD AA script
>>    ..... (detail remove for brevity).....
>>    param service-name app-b-acd <-- refer to the embedded BACD Queue
>> script
>>    param handoff-string app-b-acd-aa
>>    ..... (detail remove for brevity).....
>> !
>>
>> dial-peer voice 222 voip
>>  service app-b-acd-aa   <-- refer to the name of the embedded BACD AA
>> script
>>    ..... (detail remove for brevity)...
>> !
>>
>> Ref: Embedded Call-Queue and AA Tcl Scripts: Example
>> http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/bacd/configuration/guide/40bacd.html
>>
>>
>>
>> On 22/06/2013 4:18 PM, "CISCO CCIE VOICE" <ccievoic...@gmail.com> wrote:
>>
>>> application
>>> no service app-b-acd
>>> no service app-b-acd-aa
>>>
>>>
>>>
>>>
>>> On Sat, Jun 22, 2013 at 9:06 AM, Somphol Boonjing <somp...@gmail.com>wrote:
>>>
>>>> Hi,
>>>>
>>>> Are you able to show part of the configuration that you have tried to
>>>> remove from the running configuration?
>>>>
>>>> --Somphol
>>>>
>>>>
>>>> On Sat, Jun 22, 2013 at 1:00 AM, CISCO CCIE VOICE <
>>>> ccievoic...@gmail.com> wrote:
>>>>
>>>>> Hi,
>>>>>
>>>>> I am trying to Remove B-ACD configuration but still showing in the
>>>>> running configuration i have restarted the router but no look any guess?
>>>>>
>>>>>
>>>>> thanks
>>>>>
>>>>>
>>>>>
>>>>> _______________________________________________
>>>>> For more information regarding industry leading CCIE Lab training,
>>>>> please visit www.ipexpert.com
>>>>>
>>>>> Are you a CCNP or CCIE and looking for a job? Check out
>>>>> www.PlatinumPlacement.com
>>>>>
>>>>
>>>>
>>>
>> _______________________________________________
>> For more information regarding industry leading CCIE Lab training, please
>> visit www.ipexpert.com
>>
>> Are you a CCNP or CCIE and looking for a job? Check out
>> www.PlatinumPlacement.com
>>
>
>
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