Try doing all command not just these

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On Jun 22, 2013, at 6:51 AM, CISCO CCIE VOICE <ccievoic...@gmail.com> wrote:

> Thanks Bill for your reply,
> 
>  I have done no service app-b-acd and no service app-b-acd-aa but showing all 
> those commands in  Running configuration 
> 
> thanks
> 
> 
> 
> On Sat, Jun 22, 2013 at 1:48 PM, Bill Lake <whl...@gmail.com> wrote:
>> If it is showing up in the running configuration, then you most likely see 
>> something like below, the best way to remove this is to no the commands
>> 
>> Or to have done a Archive or copy of the config before you apply it.  then 
>> restore that config as the startup and reboot.
>> 
>> application
>> 
>>  service app-b-acd
>> 
>>   param number-of-hunt-grps 2
>> 
>>   param aa-hunt2 1111
>> 
>>   param aa-hunt3 1222
>> 
>>   param queue-len 15
>> 
>>   param queue-manager-debugs 1
>> 
>> !
>> 
>>  service app-b-acd-aa
>> 
>>   paramspace english index 1
>> 
>>   paramspace english language en
>> 
>>   paramspace english location flash:
>> 
>>   param service-name app-b-acd
>> 
>>   param handoff-string app-b-acd-aa
>> 
>>   param aa-pilot 8005550123
>> 
>>   param welcome-prompt _bacd_welcome.au
>> 
>>   param number-of-hunt-grps 2
>> 
>>   param dial-by-extension-option 1
>> 
>>   param second-greeting-time 60
>> 
>>   param call-retry-timer 15
>> 
>>   param max-time-call-retry 700
>> 
>>   param max-time-vm-retry 2
>> 
>>   param voice-mail 5003
>> 
>> !
>> 
>> dial-peer voice 222 voip
>> 
>>  service app-b-acd-aa
>> 
>>  destination-pattern 8005550123
>> 
>>  session target ipv4:192.168.1.1 
>> 
>>  incoming called-number 8005550123
>> 
>>  dtmf-relay h245-alphanumeric
>> 
>>  codec g711ulaw
>> 
>>  no vad
>> 
>> 
>> 
>> 
>> On Sat, Jun 22, 2013 at 2:25 AM, Somphol Boonjing <somp...@gmail.com> wrote:
>>> That one is the embedded one so you actually can not remove it.   However, 
>>> you can simply ignore it and use one that is external script.
>>> 
>>> So, if you have the external BACD script, you can use it instead of the 
>>> embedded one.
>>> 
>>> Branch2#show flash | inc bacd
>>>  107   30421    bacd/app-b-acd-3.0.0.2.tcl
>>>  108   55599    bacd/app-b-acd-aa-3.0.0.2.tcl
>>> 
>>> application 
>>>  service funnyqueue flash:/bacd/app-b-acd-3.0.0.2.tcl   
>>>                         <-- you can you whatever name you like, in this 
>>> case "funnyqueue"
>>>                         <-- point the script to the script with correct path
>>>    ..... (detail remove for brevity)...
>>> 
>>>  ! 
>>> 
>>>  service funnyaa  flash:/bacd/app-b-acd-aa-3.0.0.2.tcl 
>>>                         <-- you can you whatever name you like, in this 
>>> case "funnyaa"
>>>                         <-- point the script to the script with correct path
>>>    ..... (detail remove for brevity).....
>>>    param service-name funnyqueue <-- refer to your queue application name
>>>    param handoff-string funnyaa
>>>    ..... (detail remove for brevity).....
>>> 
>>> ! 
>>> 
>>> dial-peer voice 222 voip 
>>>  service funnyaa   <-- refer to your AA application name.
>>>    ..... (detail remove for brevity)...
>>> !
>>> 
>>> To remove it from the running config, then you can,
>>> 
>>> application 
>>>  no service funnyqueue flash:/bacd/app-b-acd-3.0.0.2.tcl
>>>  no service funnyaa  flash:/bacd/app-b-acd-aa-3.0.0.2.tcl
>>> 
>>> Ref: 
>>> http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/bacd/configuration/guide/40bacd.html#wp1026305
>>> 
>>> Compared to using the embedded one below:
>>> 
>>> application 
>>>  service app-b-acd   <-- you can't change the name of the embedded BACD 
>>> Queue script
>>>    ..... (detail remove for brevity)...
>>>  ! 
>>> 
>>>  service app-b-acd-aa   <-- you can't change the name of the embedded BACD 
>>> AA script
>>>    ..... (detail remove for brevity).....
>>>    param service-name app-b-acd <-- refer to the embedded BACD Queue script
>>>    param handoff-string app-b-acd-aa
>>>    ..... (detail remove for brevity).....
>>> ! 
>>> 
>>> dial-peer voice 222 voip 
>>>  service app-b-acd-aa   <-- refer to the name of the embedded BACD AA script
>>>    ..... (detail remove for brevity)...
>>> !
>>> 
>>> Ref: Embedded Call-Queue and AA Tcl Scripts: Example 
>>> http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/bacd/configuration/guide/40bacd.html
>>> 
>>> 
>>> 
>>> 
>>> 
>>> On 22/06/2013 4:18 PM, "CISCO CCIE VOICE" <ccievoic...@gmail.com> wrote:
>>>> application
>>>> no service app-b-acd
>>>> no service app-b-acd-aa
>>>> 
>>>> 
>>>> 
>>>> 
>>>> On Sat, Jun 22, 2013 at 9:06 AM, Somphol Boonjing <somp...@gmail.com> 
>>>> wrote:
>>>>> Hi,
>>>>> 
>>>>> Are you able to show part of the configuration that you have tried to 
>>>>> remove from the running configuration?
>>>>> 
>>>>> --Somphol
>>>>> 
>>>>> 
>>>>> On Sat, Jun 22, 2013 at 1:00 AM, CISCO CCIE VOICE <ccievoic...@gmail.com> 
>>>>> wrote:
>>>>>> Hi,
>>>>>> 
>>>>>> I am trying to Remove B-ACD configuration but still showing in the 
>>>>>> running configuration i have restarted the router but no look any guess?
>>>>>> 
>>>>>> 
>>>>>> thanks
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> _______________________________________________
>>>>>> For more information regarding industry leading CCIE Lab training, 
>>>>>> please visit www.ipexpert.com
>>>>>> 
>>>>>> Are you a CCNP or CCIE and looking for a job? Check out 
>>>>>> www.PlatinumPlacement.com
>>> 
>>> _______________________________________________
>>> For more information regarding industry leading CCIE Lab training, please 
>>> visit www.ipexpert.com
>>> 
>>> Are you a CCNP or CCIE and looking for a job? Check out 
>>> www.PlatinumPlacement.com
> 
_______________________________________________
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

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