Hi Hesham, My first guess would be an extra DTMF somehow. You application is running correctly, but I seems to think that it has received an "unintentional" digit.
I would try to isolate the problem first by make a POTS dial-peer and test call from PSTN. If the problem still persists, you may want to post relevant dial-peer. Regards, --Somphol. On Tue, Jul 2, 2013 at 8:24 PM, Hesham Abdelkereem <heshamcentr...@gmail.com > wrote: > Dear Experts, > > I have configured B-ACD. I have been configuring that everyday for months. > Today is the first time. when i call the pilot number it says > "You have entered an invalid option , for sales press 1 for customer > service press 2 for dialing by extension please press 3" > > What could be the problem? > > Thanks, > Hesham > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com >
_______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
