dial-peer voice 4001 pots service app-b-acd-aa incoming called-number *4008* !
I mean a test call from PSTN to x*4008*. --Somphol. On Tue, Jul 2, 2013 at 10:15 PM, Somphol Boonjing <somp...@gmail.com> wrote: > Hi Hesham / Khaled, > > Fully agreed with that Kaled on that typo. > > Just a few more thought, there is also possibility that this is the actual > audio of the file flash:en_bacd_welcome.au. > > "You have entered an invalid option , for sales press 1 for customer > service press 2 for dialing by extension please press 3" > > You can use "debug voip application script" to quickly see what audio > files are played. Is it only "en_bacd_welcome.au" that is played or > "en_bacd_invalidoption.au" is played first then followed by > "en_bacd_welcome.au".? > > Another quick isolation point is at POTS dial-peer, I think a quick change > to number other than "4000" would help isolating the issue even further. > My rational is to scope down the problematic area. > > dial-peer voice 4001 pots > service app-b-acd-aa > incoming called-number 4008 > ! > > Then, make a test call from PSTN. Not that there is anything obvious, > but isolation will make it easier to focus. > > Regards, > --Somphol. > > > > On Tue, Jul 2, 2013 at 9:32 PM, khaled Saholy > <khaled_sah...@hotmail.com>wrote: > >> Hi Hesham, >> >> here are my comments: >> >> -I see under the application , no service app-b-acd-a , is this typo >> error? It shouldn't preceded with no. >> >> -If you're using drop through option , change the >> (1) param welcome-prompt _bacd_welcome.au >>> param >> drop-through-prompt _bacd_welcome.au >> (2) paramspace english index 1 from 1 to 0 >> >> -And under service app-b-acd , change param number-of-hunt-grps 2 >> from 2 to 1 >> >> Try these changes and let us know how it went with you. >> >> Regards. >> >> Khaled >> >> ------------------------------ >> Date: Tue, 2 Jul 2013 04:21:09 -0700 >> Subject: Re: [OSL | CCIE_Voice] B-ACD Problem >> From: heshamcentr...@gmail.com >> To: khaled_sah...@hotmail.com >> CC: ccie_voice@onlinestudylist.com >> >> >> Hi Khaled , >> >> Here you are below >> >> application >> no service app-b-acd-aa >> param voice-mail 4220 >> paramspace english index 1 >> param max-time-call-retry 700 >> param service-name app-b-acd >> param number-of-hunt-grps 1 >> param drop-through-option 1 >> paramspace english language en >> param handoff-string app-b-acd-aa >> param max-time-vm-retry 2 >> paramspace english location flash: >> param aa-pilot 4000 >> param second-greeting-time 60 >> param welcome-prompt _bacd_welcome.au >> param call-retry-timer 15 >> ! >> service app-b-acd >> param queue-len 15 >> param aa-hunt1 4500 >> param number-of-hunt-grps 2 >> param queue-manager-debugs 1 >> ! >> global >> service alternate default >> ! >> ! >> dial-peer voice 4000 voip >> service app-b-acd-aa >> destination-pattern 4000 >> session target ipv4:142.102.66.254 >> incoming called-number 4000 >> dtmf-relay h245-alphanumeric >> codec g711ulaw >> no vad >> ! >> dial-peer voice 4001 pots >> service app-b-acd-aa >> incoming called-number 4000 >> >> >> no ephone-hunt 10 longest-idle >> ephone-hunt 10 longest-idle >> pilot 4500 >> list 4101, 4102 >> timeout 10, 10 >> ! >> >> >> >> On 2 July 2013 04:06, khaled Saholy <khaled_sah...@hotmail.com> wrote: >> >> Hi Hesham, >> >> Can you post the config of B-ACD and ephone-hunt ? Also the output of >> show flash: | in au >> >> Regards. >> >> Khaled >> >> ------------------------------ >> Date: Tue, 2 Jul 2013 03:24:10 -0700 >> From: heshamcentr...@gmail.com >> To: ccie_voice@onlinestudylist.com >> Subject: [OSL | CCIE_Voice] B-ACD Problem >> >> >> Dear Experts, >> >> I have configured B-ACD. I have been configuring that everyday for months. >> Today is the first time. when i call the pilot number it says >> "You have entered an invalid option , for sales press 1 for customer >> service press 2 for dialing by extension please press 3" >> >> What could be the problem? >> >> Thanks, >> Hesham >> >> _______________________________________________ For more information >> regarding industry leading CCIE Lab training, please visit >> www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out >> www.PlatinumPlacement.com >> >> >> >> _______________________________________________ >> For more information regarding industry leading CCIE Lab training, please >> visit www.ipexpert.com >> >> Are you a CCNP or CCIE and looking for a job? Check out >> www.PlatinumPlacement.com >> > >
_______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
