This is akin to the USPS, DHL, and Fedex providing a service. A package gets 
sent out from Woot to my house. But when they get into my town, the post office 
decides that, unless woot pays extra, the package will get put in a "whenever 
we feel like delivering it" bin, even though I paid for overnight delivery.

I'm not sure this analogy works.  Because that is exactly how postal rates 
work.  You did not pay for overnight delivery.  You paid Woot extra to cover 
Woot's expenses to send your package overnight.  And as such, the package was 
handled differently through the shipping process.  Sounds like what this is 
exactly like.  Because the post office has a "whenever we feel like delivering 
it" bin, it's called "third class bulk."  Very cheap, but could take weeks for 
you package to be delivered and your package is supposed to only be bulk 
printed materials.


--------------
Ian Skinner
Web Programmer
BloodSource
www.BloodSource.org
Sacramento, CA

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