I was taking him to command prompt. Which is under accessories, unless you use it a lot. And we didn't need add/remove programs -- we needed Add/Remove Windows Components, which is in Add/Remove Programs in XP but not, apparently, in Vista.
However, the question is now moot. Further investigation reveals that he has deleted -- not uninstalled -- big chunks of his operating system. This after specifically being told not to do anything else to his computer until we set up a remote desktop. Asked why he deleted Accessories, he said they were "bothering" him. There is a great deal more to this story, including his declaration that Microsoft Word does not work. Not, mind you, that it does not work on his computer -- that it never does work on any computer and never has. And that he never doubleclicks, because that leads to trouble, and that his ISP tech support has told him to always delete his security software, and never uninstall. Need I say more. We have decided that he has more problems than can be solved by us, or by the campus helpdesk. If anyone knows the actual answer to the question though, I would still be interested, as we do now have a copy of Vista over here now. Thanks Dana > Ok -- anyone know where this is? My three-day quest to remote desktop > to this guy's computer continues. He has deleted his accessories > folder now...makes it hard to do ipconfig. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Upgrade to Adobe ColdFusion MX7 Experience Flex 2 & MX7 integration & create powerful cross-platform RIAs http://www.adobe.com/products/coldfusion/flex2/?sdid=RVJQ Archive: http://www.houseoffusion.com/groups/CF-Community/message.cfm/messageid:236086 Subscription: http://www.houseoffusion.com/groups/CF-Community/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.5
