Why not just boot to linux and copy the files off?
Use a Ubuntu LiveCD.

2008/8/6 Matthew Smith <[EMAIL PROTECTED]>

> A client came to me with their laptop.  The thing is absolutely infested
> with viruses.  I plan on just slicking it and doing a clean install, but I
> need to get their documents and photos off the drive first.
>
> The system will not even start in safe mode.  It gets to the desktop, lets
> you click enough to open my documents or something, then everything
> disappears, then the desktop disappears.
>
> I'm looking around for an anti virus boot disk but avira's site is having
> problems, and I'm not sure what to use.
>
> Also, I will probably be attaching an external harddrive to put the
> documents on.  How can I be sure that the hard drive will not get infected
> but still get the documents?
>


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