make a list of everything that shows it's your site and everyting yout an tell them about it that may not be standard. I went through this with one client once when the guy who had been doing their website on a volunteer basis died unexpectedly. He has both the admin and technical contact. Network Solutions wanted a death certificate and I told them I was not about to bother the widow over anything that silly. Polite persistence is the key here. You should be on the phoen wiht them right now explainign that your client's site is down :)
On Tue, Aug 4, 2009 at 7:25 AM, Matthew Smith <chedders...@gmail.com> wrote: > > Client's old webmaster registered domain with yahoo small business using > his own billing information. Old webmaster is unreachable. Client is > listed as administrative contact for the domain, however the listed email > address is wrong but the phone number is correct. > > Yahoo wants to verify ownership via billing information, which we don't > have. > > Is the phone number on the admin contact enough to regain control? If so, > how. > > Do we need to go through ICANN for a dispute or something? Trying to > resolve this asap as site is down until we get the domain back. > > Thanks. > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Want to reach the ColdFusion community with something they want? Let them know on the House of Fusion mailing lists Archive: http://www.houseoffusion.com/groups/cf-community/message.cfm/messageid:301422 Subscription: http://www.houseoffusion.com/groups/cf-community/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.5
