I've spoken to the credit card company and explained the situation and they are trying to get in contact with 3com because a refund has not shown up. I hate when this type of thing happens.
[EMAIL PROTECTED] (Judith Dinowitz) on 06/04/2002 01:10:02 PM Please respond to [EMAIL PROTECTED] To: CF-Community <[EMAIL PROTECTED]> cc: (bcc: Scott Raley/LPEC/ASD/SEMCORINC) Subject: Re: ARGH! Oy. I don't know -- Call up your credit card company, refuse the bill, and explain why. If all else fails, maybe head to the Better Business Bureau? Judith >ATTENTION.... RANT BELOW... BEWARE!!!! > >How does 3com stay in business???? Has anyone else had problems with them >getting products directly through them??? Placed an order on May 15 and they >claim it has been refused twice by the shipping company? I have yet to see a >package or notice on my door.. it was coming to a residence not a >business??..haven't seen a tracking number... it takes 5 phone calls and a >week >to figure out it had been returned...I had to threaten a manager about credit >card fraud before they returned their first call after promising they >would call >me back each time.. ridiculous. what kind of customer service would tell you, >"let me forward to someone to handle this" and I got that from 3 people in a >row! and ended back up at the same person I started with. Today they tell me >they have changed their policy and no longer ship to end users, only to >resellers so I'm outta luck. They referred me to CDWG. ARGH!!!! why would I >ask for overnight shipping if I had two weeks to wait for a phone call to tell >me "sorry you have to buy this somewhere else" ... > > > ______________________________________________________________________ Get the mailserver that powers this list at http://www.coolfusion.com Archives: http://www.mail-archive.com/cf-community@houseoffusion.com/ Unsubscribe: http://www.houseoffusion.com/index.cfm?sidebar=lists
