Best Buys could do a lot better if they would rethink their in-store
customer service and check out.

Ten minutes to shop, thirty minutes to checkout is why I don't shop
there anymore.

On Thu, Mar 29, 2012 at 5:06 PM, Jerry Barnes <critic...@gmail.com> wrote:
>
> Best Buy Forced to Rethink Big BoxJ
>
>
> Best Buy Co., BBY -6.95% which once out-muscled rivals with stores as big
> as 58,000 square feet, is moving away from the "big box" business model
> that it long used to crush competitors in consumer-electronics retailing.
>
> The electronics giant—now itself being out-manuevered by Internet rivals
> with lower operating costs—plans several new tactics to improve weak sale

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