I don't have a hard slant against MM or CF. I just point out the
problems I see with both.

Matt Liotta
President & CEO
Montara Software, Inc.
http://www.montarasoftware.com/
888-408-0900 x901

> -----Original Message-----
> From: Jerry Johnson [mailto:[EMAIL PROTECTED]]
> Sent: Tuesday, October 08, 2002 4:00 PM
> To: CF-Talk
> Subject: RE: LONG time CF Supporter - About ready to dump CF!
> 
> Wow.
> 
> Is someone just a little bit bitter?
> 
> I thought I had detected a hard slant against MM and CF, but you are
> making it _way_ too easy.
> 
> And since all we see are complaints...
> 
> Cold Fusion working perfectly here. Windows based. Version 5. Nice
little
> cluster. Love it.
> 
> FWIW
> Jerry Johnson
> 
> 
> 
> >>> [EMAIL PROTECTED] 10/08/02 01:02PM >>>
> I have pointed out things to whoever will listen at Macromedia and I
all
> I have to show for it is removal of my beta access to a JRun service
> pack. Thanks!
> 
> Matt Liotta
> President & CEO
> Montara Software, Inc.
> http://www.montarasoftware.com/
> 888-408-0900 x901
> 
> > -----Original Message-----
> > From: Jesse Noller [mailto:[EMAIL PROTECTED]]
> > Sent: Tuesday, October 08, 2002 12:00 PM
> > To: CF-Talk
> > Subject: RE: LONG time CF Supporter - About ready to dump CF!
> >
> > And have you pointed this out to your Sales Rep? A tech support
> person?
> > Vernon? Have you pointed this out anywhere other than a 3rd party
> mailing
> > list?
> >
> > Jesse Noller
> > [EMAIL PROTECTED]
> > Macromedia Server Development
> >
> > > -----Original Message-----
> > > From: Matt Liotta [mailto:[EMAIL PROTECTED]]
> > > Sent: Tuesday, October 08, 2002 11:40 AM
> > > To: CF-Talk
> > > Subject: RE: LONG time CF Supporter - About ready to dump CF!
> > >
> > > Jessie, I don't think you are getting it. We all understand what
> > > Macromedia's policy on this issue is. We just disagree with it and
> chose
> > > not to follow it. For some (like Lee) that may mean that CF is no
> longer
> > > an option. For me, it was a company directive to remove all CF
> > > dependencies from our product suite. We'll still OEM CFMX for
> customers
> > > that want CF, but we are no longer betting the farm on it.
> > >
> > > Matt Liotta
> > > President & CEO
> > > Montara Software, Inc.
> > > http://www.montarasoftware.com/
> > > 888-408-0900 x901
> > >
> > > > -----Original Message-----
> > > > From: Jesse Noller [mailto:[EMAIL PROTECTED]]
> > > > Sent: Tuesday, October 08, 2002 11:27 AM
> > > > To: CF-Talk
> > > > Subject: RE: LONG time CF Supporter - About ready to dump CF!
> > > >
> > > > <snip>
> > > >
> > > > > I'll BE the guinea pig.. No problem!  But I need the total
> > > > > responsiveness from MM to make it work.  And I'm completely
> willing
> > > to
> > > > > share my experiences and solutions with the CF community, so
> that
> > > they
> > > > > can benefit from it.
> > > > >
> > > > > But..  (And there's ALWAYS a BIG BUT(T) somewhere! <grin>)
> Don't
> > > ask me
> > > > > for a credit card to do this.
> > > >
> > > > <snip>
> > > >
> > > >         If we cannot reproduce this in house, we cannot fix it.
If it
> is
> > > not
> > > > escalated through support, the likelihood of the problem getting
> > > addressed
> > > > is negligible.
> > > >
> > > >         We can do comparisons all day long, however what it
boils down
> > > to is
> > > > this:
> > > >
> > > >         You and anyone else seeing this problem, need to contact
> > > technical
> > > > support. You need to allow them to get the information they need
> to
> > > point
> > > > you to a solution. Yes, other people may have seen this problem,
> but
> > > so
> > > > far, as far as I can tell, the problem seems like "CF Dies under
> > > load".
> > > >
> > > >         Well, we ran CFMX under load, for *weeks* before we
shipped
> it.
> > > I
> > > > know; I had to help out with it.
> > > >
> > > >         We have supplied a clearly defined avenue to getting
your
> issues
> > > > heard. The avenue is supported and maintained by Macromedia (ie:
> not a
> > > 3rd
> > > > party mailing list, or a website) and this is the most efficient
> > > method of
> > > > issue resolution we have at the moment.
> > > >
> > > >
> > > >         Is it perfect or foolproof? Is it final? No. Are we
examining
> it
> > > and
> > > > looking for ways of improving it? Yes.
> > > >
> > > >         Right now however, that is the *best* method of getting
an
> issue
> > > > resolved.
> > > >
> > > > -Jesse
> > > >
> > > > >
> > > > >
> > > > > | -----Original Message-----
> > > > > | From: Scott Brader [mailto:[EMAIL PROTECTED]]
> > > > > | Sent: Tuesday, October 08, 2002 7:28 AM
> > > > > | To: CF-Talk
> > > > > | Subject: RE: LONG time CF Supporter - About ready to dump
CF!
> > > > > |
> > > > > |
> > > > > | Before anyone else comments, yes, this probably should be a
> > > > > | cf-community topic now.
> > > > > |
> > > > > | Jesse,
> > > > > | I certainly see your point, however, as a developer and
small
> > > > > | business owner, there are financial concerns that a large
> > > > > | organization like MM wouldn't understand. My business
> > > > > | _depends_ on my customers being able to trust what I tell
> > > > > | them. If I recommend a change to their
> > > > > | hardware/software/processes/etc. and they implement it, my
> > > > > | reputation is on the line. In that light, I am always _very_
> > > > > | hesitant to recommend production software upgrades until
they
> > > > > | have been through the wringer a while.
> > > > > |
> > > > > | My other problem is that, to report a possible bug, many
> > > > > | software companies expect you to essentially "put down a
> > > > > | deposit" before they will take your call. I, for one, simply
> > > > > | cannot afford to gamble that tech support is going to agree
> > > > > | that my issues are bugs until they get a lot of reports of
> > > > > | it. That is a financial risk for small businesses that are
> > > > > | struggling to survive in these economic times.
> > > > > |
> > > > > | Maybe if the software companies (and I'm not saying MM
> > > > > | doesn't, because I simply haven't checked) provided an
> > > > > | efficient tool for reporting possible bugs without requiring
> > > > > | the normal full tech support call and deposit, people would
> > > > > | be more likely to civilly report the bugs than vent on the
> forums.
> > > > > |
> > > > > | Thanks,
> > > > > | Scott
> > > > > |
> > > > > | Scott Brader
> > > > > | Prairie Software Development LLC
> > > > > | 101 East Sadd Street
> > > > > | PO Box 235
> > > > > | North Prairie, WI 53153-0235
> > > > > |
> > > > > | Phone: 262.392.9173
> > > > > | Fax: 262.392.9174
> > > > > |
> > > > > | Toll Free: 888.821.3427
> > > > > | Mobile: 262.490.1376
> > > > > |
> > > > > <http://www.prairiesoftdev.com>
> > > > >
> > > > > Amateurs practice until they get it right,
> > > > > Experts practice until they can't get it wrong.
> > > > >
> > > > >
> > > > >
> > > > >
> > > >
> > >
> >
> 
> 
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