> I am not as concerned with the quantity of horror > stories, just the fact that so many of them are > never addressed by the vendor. I think that speaks > a ton about the Tech support (or lack thereof)
I see the same thing with a lot of vendors, though. You often don't hear about the cases that are resolved, because the resolution happens after the forum posting stops - you contact tech support, and that's by phone or email. Dave Watts, CTO, Fig Leaf Software http://www.figleaf.com/ voice: (202) 797-5496 fax: (202) 797-5444 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Archives: http://www.houseoffusion.com/cf_lists/index.cfm?forumid=4 Subscription: http://www.houseoffusion.com/cf_lists/index.cfm?method=subscribe&forumid=4 FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Your ad could be here. Monies from ads go to support these lists and provide more resources for the community. http://www.fusionauthority.com/ads.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4
