switch hosting providers... the ball is in your court. If you get the BS runaround, say see ya later. I used hostmysite exclusively now and have never had any problems with them.
Mike ----- Original Message ----- From: "Dave Jones" <[EMAIL PROTECTED]> To: "CF-Talk" <[EMAIL PROTECTED]> Sent: Thursday, July 03, 2003 2:12 PM Subject: RE: CrystalTech says ALL variables must be locked > Scott, > I've been with CT for several years now and until this last > episode have had nothing but good experiences. However, the past > few days have been a completely different story. My emails to > support are often ignored and the techs I've communicated with > all repeat the same story (i.e. the problem is due to my not > locking all my variables). No one will acknowledge the > possibility that the problem is due to some other cause. The > impression I'm getting is that they consider my attempts to > resolve this to be the rantings of an ignorant CF coder not > worthy of further attention. > > Dave Jones > NetEffect > > > At 09:59 AM 7/3/03 -0700, you wrote: > >---------- Original Message ---------------------------------- > >From: "Raymond Camden" <[EMAIL PROTECTED]> > > >It's bunk. They are saying you need to lock local variables? I'd worry > > >about their support staff if they thought that. > > > >I've had an experience with CT support recently where I could > >tell that some of their staff were obviously better than others. > > > >I needed a mapping set up so that I could use CFCs and, in my > >support request, I even mentioned the exact CT knowledgebase > >article number I was referring to. > > > >I kept going back and forth with the same guy, who kept saying > >it was set up, but I still couldn't use the mapping he said he set up. > > > >After about 3 days, I got e-mail from another guy who said it > >looked like the wrong type of mapping was setup and he fixed it right away. > > > >So, not all support staffers are created equal. I'd suggest > >asking for someone else to confirm this suggestion (which makes NO sense). > > > >I'm still quite pleased with CrystalTech, despite this one experience. > >-------------------------------- > >Scott Brady > >http://www.scottbrady.net/ > > > > > > > > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Archives: http://www.houseoffusion.com/cf_lists/index.cfm?forumid=4 Subscription: http://www.houseoffusion.com/cf_lists/index.cfm?method=subscribe&forumid=4 FAQ: http://www.thenetprofits.co.uk/coldfusion/faq This list and all House of Fusion resources hosted by CFHosting.com. The place for dependable ColdFusion Hosting. http://www.cfhosting.com Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4
