How is there support? I know Geotrust is M-F 9-5

I've never had a problem with Geotrust support, they are quick to
respond and always have the right answer but I know that something will
happen on a weekend or at 3am and I'll be hating life.

Dan Phillips
www.CFXHosting.com
1-866-239-4678
[EMAIL PROTECTED]



-----Original Message-----
From: Matt Robertson [mailto:[EMAIL PROTECTED]
Sent: Friday, September 26, 2003 4:37 PM
To: CF-Talk
Subject: RE: SSL Cert 40 bit or 128 bit


Jeffrey Polaski wrote:
>Also, I'd ditch VeriSign, and go with a GeoTrust cert from
>http://rackshack.net. We've been using them for about six months and
>haven't had a single problem.

I've been using and recommending Rackshack.net myself.  This morning I
dumped them after setting up a Comodo reseller account at
instantssl.com.  

Rackshack recently lowered its price to US$29.  However one thing
unstated is the renewal cert is full price:  US$119 at present (its been
steadily going UP).  If you try to renew via Rackshack's US$29 form
Geotrust will convert the submission to a US$119 renewal.

Add to that Rackshack recently started sending annoying renewal notices
every couple of weeks to the billing contact (me) and the admin contact
(the client).  This morning I found four notices in my inbox that each
claimed a certain cert had expired "7 days ago" (none have expired yet).

So I dumped them for InstantSSL.  I have a reseller account that lets me
instantly issue certs, priced at about $42 each.  Over 2 years
InstantSSL is US$84 and Geotrust is US$148.

If you read various charts these certs have better ubiquity than
Geotrust (which needs IE5.01+ and isn't recognized by Opera), although I
never heard any complaints in the roughly 1 1/2 years I used them.

Just some Friday OT; sorry :-)

--
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Matt Robertson,     [EMAIL PROTECTED]
MSB Designs, Inc. http://mysecretbase.com
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