minutes instead of 5-10. Either way its good.
I just got a new one today ($49 from InstantSSL) and it's going to be 2
days.
Rick
-----Original Message-----
From: Matt Robertson [mailto:[EMAIL PROTECTED]
Sent: Friday, September 26, 2003 4:21 PM
To: CF-Talk
Subject: RE: SSL Cert 40 bit or 128 bit
Dan Phillips wrote:
>How is there support? I know Geotrust is M-F 9-5
Personally, I never needed to ask for support from Geotrust. One thing I
was always happy about was their hands-off, goof-proof issuance mechanism.
InstantSSL has two support levels. The basic level you get for no cost is
email support. The email response speed I got when I signed up was nearly
instant. Issuance was also a bit faster than Geotrust, although we're
talking 1-2 minutes instead of 5-10. Either way its good.
For $19.95 you get a dedicated phone rep. They are staffed 24/7 and your
rep's shift is on in your time zone. But the rep I spoke to was annoyingly
hi-pressure. Had 3 follow-up calls trying to get me to sign up right this
second.
This morning I was able to renew Geotrust certs directly to InstantSSL, so
no downtime messing with killing the old cert, generating a 'new' cert
request etc. Brainless and fast. No support needed.
--
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Matt Robertson, [EMAIL PROTECTED]
MSB Designs, Inc. http://mysecretbase.com <http://mysecretbase.com>
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