> Now is it just me, or does that paragraph simply NOT answer the
> question
> it's associated with? How does offering it only on CD have anything
> to do
> with support?
I think this question has been pretty well covered by responses form
Dave and others, but just to reiterate and summarize, we would like to
try to make sure that the people who are evaluating Flex right now are
serious potential customers so that we can provide them with as much
support as possible. (Yes, this is subtly implied in the FAQ rather
than explicitly stated.) Of course, charging $8.99 for the trial is no
guarantee, but it will help to reduce the noise. The $8.99 obviously
does not cover support costs, but it can at least help to keep them
under control.
I also want to mention that there was a misconfiguration in the
Macromedia online store that was causing international customers to be
overcharged for the trial. Apparently that has been fixed. Please let
me know if you discover otherwise.
Christian
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