I'll provide with you with it off-list, although it is in the fourth or 
so post.

Intermedia

http://www.intermedia.net

Adrian Lynch wrote:
> Maybe I missed it, but can we get a name for this company?
> 
> Adrian
> 
> -----Original Message-----
> From: Russ [mailto:[EMAIL PROTECTED]
> Sent: 13 February 2006 17:19
> To: CF-Talk
> Subject: RE: MS Access to large at 25MB?
> 
> 
> Just call them up, and ask to speak to a senior tech, and tell them you are
> considering leaving because of poor service.  Most companies have a few
> competent people on their staff, and a bunch of junior techs which sort of
> just deal with little issues.  From what you've said about them, it's
> obvious they don't know what they're talking about, but I'm sure if you get
> a senior tech involved, they should be able to at least see through the
> nonsense and possible fix the problem.  (Think SeeFusion).  
> 
> Russ
> 
>> -----Original Message-----
>> From: Bryan Stevenson [mailto:[EMAIL PROTECTED]
>> Sent: Monday, February 13, 2006 12:08 PM
>> To: CF-Talk
>> Subject: Re: MS Access to large at 25MB?
>>
>> Drop that ISP NOW....15 ms my arse!!
>>
>> and they obviously can't tell that the 1800 seconds was most likley 18 ms
>> and
>> not seconds....fire them now!!
>>
>> Cheers
>>
>> Bryan Stevenson B.Comm.
>> VP & Director of E-Commerce Development
>> Electric Edge Systems Group Inc.
>> phone: 250.480.0642
>> fax: 250.480.1264
>> cell: 250.920.8830
>> e-mail: [EMAIL PROTECTED]
>> web: www.electricedgesystems.com
>> ----- Original Message -----
>> From: "I Cartanga" <[EMAIL PROTECTED]>
>> To: "CF-Talk" <cf-talk@houseoffusion.com>
>> Sent: Monday, February 13, 2006 5:05 AM
>> Subject: Re: MS Access to large at 25MB?
>>
>>
>>> Thank you everyone. Now they are saying our index page takes 1800+
>> SECONDS to
>>> process??????. I put measuring tags around the offending script and
>> their
>>> server reported 18 ms. I emailed them the log and now they say that is
>> not
>>> good enough and that pages that take more than 15 ms should be removed.
>>> Ray Champagne (see above) had the same issue with the same host and he
>> moved
>>> somewhere else. We will be doing the same as they are having stability
>> and
>>> performance issues with their server that they cannot resolve and they
>> are
>>> blaming it on their customers.
>>> From talking to their support, other customers are complaining about
>>> performance, I guess they chose our site to blame it on. While I am not
>> a
>>> great programmer and my code is not perfect, that same code has been
>> running
>>> on their server since 2002 without any problems.
>>>
>>>
> 
> 

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