Andrew, <shameless_plug> We make CFTicket, which is written in ColdFusion and is open source (not free, but affordable). You can see it at www.cornfeed.com. It sounds like it does what you want, but you can check it out as there is an online demo you can play with. </shameless_plug>
Cedric > >Why would it have to be ColdFusion based? Do you want to extend it > etc? Ray > >Camden has one, I can't remember the name though... Lighthouse I > think. > > Yeah, Ray's Lighthouse Pro is great, but when I looked at it last (>1 > year ago) it didn't have what we needed unless I missed it. We need to > track email back and forth from customers, and I need to be able to > protect the identity of some of those responding. I work in the part > of the government that sometimes has to deal with check withholdings, > child support, etc. And sometimes people wanna make it personal :-(. > Right now our solution is to have the webmaster (i.e. ME) forward the > message on on their behalf, so *my* info is exposed! What is up with > that? :-) Uh, don't blame the messenger? And so I want it cf based and > open source so I can learn from the code and possibly modify it. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| ColdFusion MX7 by AdobeĀ® Dyncamically transform webcontent into Adobe PDF with new ColdFusion MX7. Free Trial. http://www.adobe.com/products/coldfusion?sdid=RVJV Archive: http://www.houseoffusion.com/groups/CF-Talk/message.cfm/messageid:272908 Subscription: http://www.houseoffusion.com/groups/CF-Talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.4