Thanks for bringing this post to my attention. With regards to generator backup, we do realize that this is one of the "chinks in our armor", and as you said, we are very much working toward implementing a solution for this. Generators are amazingly expensive and it will be difficult to implement, but we are working toward that. All of our servers, switches, and routers are on a distributed UPS system, which handles 99.9% of power problems that occur in our area, but even so, getting a generator system online is our current priority in improving our infrastructure.
Does AHP have a generator system in place? I could not find anything about their infrastructure on their site. Regarding out of date software, I'm happy to report that this is something we've remedied. Any new VPS Account will now use CentOS 4 instead of CentOS 3 as it was previously. If you need something even more modern then what's included with CentOS 4, we'll be happy to work with you to get that installed. In some cases, we'll even perform the upgrade for you for free when we set up your VPS Account. Just ask us about it. We want you to succeed and if using bleeding edge software will help you do that, we're all for it. We continually strive to offer better services and improve our infrastructure, so it pays to check back from time to time to see how we've improved. ;) Warm regards, Jordan Michaels Vivio Technologies http://www.viviotech.net/ BlueDragon Alliance Member Adobe Solution Partner Mary Jo Sminkey wrote: >> Same here. I use viviotech vps and they are great at responding to >> support tickets and keep on top of other support related issues that >> come up in their forums. > > I used them for a short time myself but dropped them due to the lack of > proper infrastructure/generator backup. I understand they are working on > getting that in place, but in the meantime, a long power outage means your > site will be down. I also found their Linux VPS servers full of out-of-date > software which meant a lot of extra work trying to get the latest stuff > installed. I've had very good luck in the past with HMS for dedicated servers > and I'd guess their VPS plans are equally good and often recommend them. > Personally though, I'm on a tighter budget though than their prices allow so > use AHP Hosting and have been fairly happy with them (him) so far. Being a > one-person shop myself I am more accepting of not having 24/7 support, and > have found the response fast and generally knowledgeable. He also gave me a > discount code for my customers to use to get an even better price when they > signup, a nice little incentive for those on the fence about moving to a VPS > plan. > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Create robust enterprise, web RIAs. Upgrade to ColdFusion 8 and integrate with Adobe Flex http://www.adobe.com/products/coldfusion/flex2/?sdid=RVJP Archive: http://www.houseoffusion.com/groups/CF-Talk/message.cfm/messageid:293656 Subscription: http://www.houseoffusion.com/groups/CF-Talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.4
