>>Speed is important in the CONTEXT of that experience but isn't the SUM
of
>>it.  Usability is a huge, almost completely overlooked (by most
>>organizations) part of that: people will pay more, suffer lag and
accept
>>fewer features to work with a highly usable system.


I am willing to wait quite a bit of time for Gmail to load a good 5- 10
seconds on a fat pipe. Sometimes longer when FF gets sluggish. But after
the initial load time it is pretty snappy.

But them again I am checking my email and Gmail loads a lot faster than
Outlook so I am willing to wait. So it is relative to the perceived
value of the content relative to the "competition".

Jerry Guido
Programmer
MGT of America, Inc.
[EMAIL PROTECTED] 

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-----Original Message-----
From: Jim Davis [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, January 22, 2008 9:46 AM
To: CF-Talk
Subject: RE: poll - How many MS should it take to load a site's home
page?

> -----Original Message-----
> From: Tom Chiverton [mailto:[EMAIL PROTECTED]
> Sent: Tuesday, January 22, 2008 4:40 AM
> To: CF-Talk
> Subject: Re: poll - How many MS should it take to load a site's home
> page?
> 
> On Monday 21 Jan 2008, Dave Watts wrote:
> > On the other hand, to be successful, your application simply has to
> be no
> > slower than your competitors' while providing the same level of
> > functionality and reliability.

Speed is very important but experience is moreso.  People are definitely
willing to invest more (time, money, whatever) for even a perceived gain
(In
quality, status, whatever).

The classic example is Starbucks where (at least for a regular cup of
coffee) you pay more and wait more for a cup of coffee that's doesn't
test
as better than many quickserv chains.  It's the experience that keeps
them.

Speed is important in the CONTEXT of that experience but isn't the SUM
of
it.  Usability is a huge, almost completely overlooked (by most
organizations) part of that: people will pay more, suffer lag and accept
fewer features to work with a highly usable system.

Jim Davis




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