> -----Original Message----- > From: Tom Chiverton [mailto:[EMAIL PROTECTED] > Sent: Monday, January 21, 2008 5:21 AM > To: CF-Talk > Subject: Re: poll - How many MS should it take to load a site's home > page? > > On Sunday 20 Jan 2008, Dave Francis wrote: > > Slightly different scenario, but back in the days of big iron (CICS > and > > 3270? terminals), IBM came up with a study that stated that anything > over a > > 2sec response time "caused anxiety in the user". > > Different era. > Users are more used to waiting for things now, esp. over the internet.
Not really... user expectations haven't really changed. "Anxiety" may be a strong word but it's still appropriate (I'd probably use "frustration"). It could be argued while the internet has created an expectation of delay faster computers have created an expectation of speed. It doesn't really matter tho' as users tend not to distinguish things that way. It's a pet peeve of mine (I'm not really talking about what you said) but developer's really have to stop assuming that people are as sophisticated as they are. More specifically (and less arrogantly) they have to stop assuming that people actually give a rat's ass about the stuff they do. ;^) People want things to work, work fast and work correctly - they don't care if it's web-based or not, uses a database or not, etc. People may sit down to a web application and intellectually think "this is going to be slow" but it doesn't alter their innate transactional timetable. People may EXPECT a satellite feed to be delayed, they KNOW it will be delayed. But they are still disconcerted and frustrated by the delay nonetheless. These numbers aren't what people are willing to put up with - they describe the results of waiting for response, generally. Even if a person KNOWS that this web application will be slower they will still lose focus and attention. It's just the way we're wired - regardless of how fast our technology happens to be. Jim Davis ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Adobe® ColdFusion® 8 software 8 is the most important and dramatic release to date Get the Free Trial http://ad.doubleclick.net/clk;160198600;22374440;w Archive: http://www.houseoffusion.com/groups/CF-Talk/message.cfm/messageid:296978 Subscription: http://www.houseoffusion.com/groups/CF-Talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.4
