So sorry to bring up an old thread. BUt things have changed at Hostek. Simple common sense have changed into support phone scripts, unresponsive tickets, beuracy over account confirmatino over the phone.
Some examples: EXAMPLE 1: Me: "Hi Can you make this change on the account since the online portal is not working using the username and password you provided?" Hostek Support: "Yes as long as you answer your secret question with the correct answer." Me: "Sure what is the question that you'd like me to answer?" Hostek: "Sir due to confidentiality, I cant give you the question or the answer but you can login online to get the question." Me: "I understand that but I'm calling since the autogenerated password you just created and emailed me isn't valid this cannot login to the portal. If I can't login how would I get the question or the answer and if I could login I wouldn't be calling you." Hostek: "Well sir, if you like you can login and change your password if you like." or EXAMPLE 2: Me: When you setup a VPS server for a client you gave them a username and password for RDS to the machine, however your policy is to block all access unless the IP address is whitelisted. What is the password to login to add an IPto the whitelist table?" Hostek: "Sorry sir, that's a different password that you will need to login with. I don't have access to it, to allow you to reset it, or to create a new one. You will need to login to change it." etc etc.. So kudos to Hostek for being CF tailored, but folks they have become drones. I recommend the others found at: http://www.adobe.com/uk/products/coldfusion-family/hosting-partners.html On Sun, Jul 20, 2014 at 5:19 PM, Stephen Hait <stephenh...@gmail.com> wrote: > > Just switched a client from Newtek to Hostek and everyone's a lot happier. > CF11, though, not sure about CF9. > > > On Sun, Jul 20, 2014 at 5:09 PM, Matthew Smith <chedders...@gmail.com> > wrote: > >> >> not newtek, no hostmedia.co.uk(no mssql), no viviotek. Any suggestions? >> >> Need cf 9 and ms sql. Thanks. >> >> -- >> Regards, >> chedder is bedder >> >> >> > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:359683 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
