I'm not sure what web server software you are running on, but if it's
IIS, could it be the session time in that? (not that I've had any
issues with IIS session times)
Also, just on the off chance, you haven't put the timeout numbers in
the wrong boxes, or the wrong values in the session input boxes in the
coldfusion administrator have you? (just in case you haven't already
double checked)

On Dec 9, 2:03 pm, Gavin Baumanis <b...@palcare.com.au> wrote:
> i Everyone,
>
> Just thought I would check if anyone had any ideas abut a problem we're 
> having.
>
> We have a CF7 application that has a session timeout of 1 hour.
> CF Admin has a session timeout of 4 hours and an application timeout of 2 
> days.
> It is standard install / non clustered.
>
> We have a check at the beginning of every template for a known session 
> variable - and if it is not there we throw a custom error message.
>
> The issue is, that a few of our customers have reported that they are getting 
> the session timeout custom error well inside the 1 hour (expected) limit.
> (some have said that it happens within 15 minutes)
>
> So I just thought I would check if anyone has any ideas on things we might 
> check?
> We have checked the CF logs and they seem unremarkable.
>
> Our clients do not use proxy servers or load balancers - so that would seem 
> to rule out non-session aware network appliances.
>
> As always, please contact me if I can be of any further assistance.
>
> Gavin "Beau" Baumanis
> Senior Application Developer
> PalCare P/L
>
> 657 Nicholson Street
> Carlton North
> Victoria, Australia, 3054
>
> E: b...@palcare.com.au
> P: +61 -3 9380 3513
> M: +61 -438 545 586
> W:http://www.palcare.com.au

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