The support on twitter is similar to the support you received, difference is they respond a lot quicker. If they don't have the answer they will get back to you after chasing it up, as with anyone who can forget a quick DM to them will remind them to chase it up for you. A lot of the times it is their own staff that forget to get back to them.
I think my experience is the same as others with the support from twitter, they do bend over backwards to help there. Regards, Andrew Scott WebSite: http://www.andyscott.id.au/ Google+: http://plus.google.com/113032480415921517411 On Fri, Nov 29, 2013 at 3:55 PM, Mike K <afpwebwo...@gmail.com> wrote: > Dale, I went to the Adobe.com web site and went to support. There is a > mechanism there if you hunt hard enough and look long enough to get a live > chat to a support person. You can tell they really dont want you to do it > because it's so well hidden and there are disclaimers about how long a wait > you might have but it's the only way I've found to get to communicate with > an actual person, until your suggestion about using twitter. > > > On Fri, Nov 29, 2013 at 3:37 PM, Dale Fraser <d...@fraser.id.au> wrote: > >> Was that via adobecare on twitter or elsewhere >> >> Regards >> Dale Fraser >> >> >> Cheers > Mike Kear > Windsor, NSW, Australia > Adobe Certified Advanced ColdFusion Developer > AFP Webworks > http://afpwebworks.com > ColdFusion 9 Enterprise, PHP, ASP, ASP.NET hosting from AUD$15/month > > -- > You received this message because you are subscribed to the Google Groups > "cfaussie" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to cfaussie+unsubscr...@googlegroups.com. > To post to this group, send email to cfaussie@googlegroups.com. > Visit this group at http://groups.google.com/group/cfaussie. > For more options, visit https://groups.google.com/groups/opt_out. > -- You received this message because you are subscribed to the Google Groups "cfaussie" group. To unsubscribe from this group and stop receiving emails from it, send an email to cfaussie+unsubscr...@googlegroups.com. To post to this group, send email to cfaussie@googlegroups.com. Visit this group at http://groups.google.com/group/cfaussie. For more options, visit https://groups.google.com/groups/opt_out.
