--- [EMAIL PROTECTED] wrote:
From: "Karl Groves" <[EMAIL PROTECTED]> To: "'The Chevelle Mailing List'" <chevelle-list@chevelles.net> Subject: [Chevelle-list] Small Rant: Customer Service Date: Thu, 9 Nov 2006 12:41:43 -0500 I know there are a few people here who have their own shops, so I figured I'd share a small rant. As some of you know, I'm doing a (rather slow) complete frame off resto-mod. This will likely entail the replacement or rehab of literally everything on the car. In other words, I will be buying a LOAD of parts and supplies for this job. My wife just called Summit Racing to buy some X-mas presents for my car. She had credit card in-hand and was ready to blow a load of cash. However, she was treated rudely by the person on the phone. They treated her like she was some kind of dummy, so she hung up and told me. I've been a Summit customer since I bought my first car, 15 years ago. I've been an extremely loyal customer all this time, buying tens of thousands of dollars worth of parts for 5 different cars. I just gave my wife the # for Jeg's. Karl Groves Master Certified CIW http://www.karlcore.com Will Work For Parts: http://chevelle.karlcore.com/detail.php?id=3 _____________________________________________________________ Netscape. Just the Net You Need.
