I called just now (~8:55am us central time) from a twilio sip trunk and from a t-mobile cell (technically google fi) and neither worked. I was getting a very strange ringback pattern for nearly a minute or more, and then fast busy on both.
On Mon, Feb 24, 2020 at 1:52 AM Ryan Huff <ryanh...@outlook.com> wrote: > Yeah, sounds like you may have the problem sorted/known, and if it truly > is that other carrier’s have an offending/stale route that need updated... > its a pain.... cause sometimes the issue isn’t always with the LEC, it can > be upstream to the LEC too. > > Having users open tickets with their carrier’s is really the only way.. > and it can be a grueling, support ticket generating nightmare cause there > is really nothing you can do until the call is on your upstream provider’s > network. > > I called from a Verizon Mobile (Atlanta Metro/GA) just a few moments ago > and got a “Thank You for calling FastTrack Communications” prompt. > > Thanks, > > Ryan > > On Feb 23, 2020, at 23:47, Natambu Obleton <noble...@fasttrackcomm.net> > wrote: > > > > Hey group, > > > > I am a member of this list because we do operate a CUCM cluster and > apologize for misusing this list for a non-cisco related issue. > > > > I need help troubleshooting an incoming calling issue. I run an SS7 > connected Metaswitch in Colorado, USA and am having issues with incoming > calls from USA based mobile phones. We did call trap with Centurylink, our > tandem provider, and problem calls are not reaching them. They recommended > having the callers open tickets with their local providers. This hasn’t > resulted in any success with getting a carrier to address this issue. This > started on Thursday, 2/20/2020, and we have been unable to reproduce it > with our local phones and have been relying on other callers to open the > tickets. > > > > I would appreciate the USA based members of this could try to call my auto > attendant at 970-247-3366. If you are unable to reach the recording, could > you please open a ticket with your local carrier? Our customers are > reporting ring-no-answer on these calls that never hit my switch. > > > > Thank you for your time. > > > > -- > > > > Natambu Obleton > > CISSP #370414 CCIE #38491 R&S+Security > > Director of Network Engineering and Operations > > FastTrack Communications, Inc. > > 970.247.3366 > > > _______________________________________________ > cisco-voip mailing list > cisco-voip@puck.nether.net > > https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpuck.nether.net%2Fmailman%2Flistinfo%2Fcisco-voip&data=02%7C01%7C%7C8463a77dac2c4f8c003608d7b8e4b75f%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637181164773376164&sdata=wQY%2Fzl5IB6FxwEV%2FOp15n6%2B4RDfZePgurEfN88Rkang%3D&reserved=0 > > _______________________________________________ > cisco-voip mailing list > cisco-voip@puck.nether.net > https://puck.nether.net/mailman/listinfo/cisco-voip >
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