Calling from a Comcast line in Huntsville, AL, results in exactly 60
seconds of silence (no ringback), followed by an instant connection as
soon as my stopwatch ticks over to 60 seconds. I have never seen
anything like that before.

I would open a ticket, but the call does technically complete, and I'm
already currently trying to shame their support into fixing another
issue I'm having. But hopefully the data helps.

--
Hunter Fuller
Router Jockey
VBH Annex B-5
+1 256 824 5331

Office of Information Technology
The University of Alabama in Huntsville
Network Engineering

On Mon, Feb 24, 2020 at 9:00 AM Anthony Holloway
<avholloway+cisco-v...@gmail.com> wrote:
>
> I called just now (~8:55am us central time) from a twilio sip trunk and from 
> a t-mobile cell (technically google fi) and neither worked.  I was getting a 
> very strange ringback pattern for nearly a minute or more, and then fast busy 
> on both.
>
> On Mon, Feb 24, 2020 at 1:52 AM Ryan Huff <ryanh...@outlook.com> wrote:
>>
>> Yeah, sounds like you may have the problem sorted/known, and if it truly is 
>> that other carrier’s have an offending/stale route that need updated... its 
>> a pain.... cause sometimes the issue isn’t always with the LEC, it can be 
>> upstream to the LEC too.
>>
>> Having users open tickets with their carrier’s is really the only way.. and 
>> it can be a grueling, support ticket generating nightmare cause there is 
>> really nothing you can do until the call is on your upstream provider’s 
>> network.
>>
>> I called from a Verizon Mobile (Atlanta Metro/GA) just a few moments ago and 
>> got a “Thank You for calling FastTrack Communications” prompt.
>>
>> Thanks,
>>
>> Ryan
>>
>> On Feb 23, 2020, at 23:47, Natambu Obleton <noble...@fasttrackcomm.net> 
>> wrote:
>>
>> 
>>
>> Hey group,
>>
>>
>>
>> I am a member of this list because we do operate a CUCM cluster and 
>> apologize for misusing this list for a non-cisco related issue.
>>
>>
>>
>> I need help troubleshooting an incoming calling issue. I run an SS7 
>> connected Metaswitch in Colorado, USA and am having issues with incoming 
>> calls from USA based mobile phones. We did call trap with Centurylink, our 
>> tandem provider, and problem calls are not reaching them. They recommended 
>> having the callers open tickets with their local providers.  This hasn’t 
>> resulted in any success with getting a carrier to address this issue. This 
>> started on Thursday, 2/20/2020, and we have been unable to reproduce it with 
>> our local phones and have been relying on other callers to open the tickets.
>>
>>
>>
>> I would appreciate the USA based members of this could try to call my auto 
>> attendant at 970-247-3366. If you are unable to reach the recording, could 
>> you please open a ticket with your local carrier? Our customers are 
>> reporting ring-no-answer on these calls that never hit my switch.
>>
>>
>>
>> Thank you for your time.
>>
>>
>>
>> --
>>
>>
>>
>> Natambu Obleton
>>
>> CISSP #370414 CCIE #38491 R&S+Security
>>
>> Director of Network Engineering and Operations
>>
>> FastTrack Communications, Inc.
>>
>> 970.247.3366
>>
>>
>>
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