Remember he said it also was happening on the CUCM Admin account which has nothing to do with SSO/SAML. So means its most likely internal to cucm...
> On Sep 16, 2021, at 4:36 PM, Matthew Loraditch > <mloradi...@heliontechnologies.com> wrote: > > The logs are pretty clear when its a time difference as the error. I’ve not > seen it randomly occur but definitely the error will be it’s time and may > even show the difference. > > Its the 4j log file for sso I believe > > Get Outlook for iOS <https://aka.ms/o0ukef> > > Matthew Loraditch > Sr. Network Engineer > (He/Him/His) > p: 443.541.1518 <tel:443.541.1518> > w: www.heliontechnologies.com <http://www.heliontechnologies.com/> | > e: mloradi...@heliontechnologies.com > <mailto:mloradi...@heliontechnologies.com> > <image657209.png> <http://www.heliontechnologies.com/> > <image487691.png> <https://facebook.com/heliontech> > <image529913.png> <https://twitter.com/heliontech> > <image776611.png> <https://www.linkedin.com/company/helion-technologies> > From: cisco-voip <cisco-voip-boun...@puck.nether.net > <mailto:cisco-voip-boun...@puck.nether.net>> on behalf of Lelio Fulgenzi > <le...@uoguelph.ca <mailto:le...@uoguelph.ca>> > Sent: Thursday, September 16, 2021 4:32:12 PM > To: Jonathan Charles <jonv...@gmail.com <mailto:jonv...@gmail.com>>; Benjamin > Turner <benmtur...@hotmail.com <mailto:benmtur...@hotmail.com>> > Cc: cisco-voip@puck.nether.net <mailto:cisco-voip@puck.nether.net> > <cisco-voip@puck.nether.net <mailto:cisco-voip@puck.nether.net>> > Subject: Re: [cisco-voip] Error Processing SAML Response > > > [EXTERNAL] > > > Have you been able to confirm the time difference? > > I’m not trying to take their side of things, but if it’s minutes off, I > wouldn’t doubt that’s possible. SSO is highly secure, right? A time > difference might be enough to throw it off? > > Here’s reference: > > https://support.pingidentity.com/s/article/Accounting-for-Time-Drift-Between-SAML-Endpoints50907 > > <https://support.pingidentity.com/s/article/Accounting-for-Time-Drift-Between-SAML-Endpoints50907> > > > > From: cisco-voip <cisco-voip-boun...@puck.nether.net> On Behalf Of Jonathan > Charles > Sent: Thursday, September 16, 2021 6:23 PM > To: Benjamin Turner <benmtur...@hotmail.com> > Cc: cisco-voip@puck.nether.net > Subject: Re: [cisco-voip] Error Processing SAML Response > > CAUTION: This email originated from outside of the University of Guelph. Do > not click links or open attachments unless you recognize the sender and know > the content is safe. If in doubt, forward suspicious emails to > ith...@uoguelph.ca <mailto:ith...@uoguelph.ca> > > No... TBH, I have never heard of it... > > TAC is hyper-asserting that the issue is time mismatch between CUCM/CUC and > ADFS... > > > Jonathan > > On Thu, Sep 16, 2021 at 4:08 PM Benjamin Turner <benmtur...@hotmail.com > <mailto:benmtur...@hotmail.com>> wrote: > Have you tried to run a SAML Tracer? > > Sincerely, > Benjamin M. Turner > From: cisco-voip <cisco-voip-boun...@puck.nether.net > <mailto:cisco-voip-boun...@puck.nether.net>> on behalf of Jonathan Charles > <jonv...@gmail.com <mailto:jonv...@gmail.com>> > Sent: Thursday, September 16, 2021 4:56:48 PM > To: cisco-voip@puck.nether.net <mailto:cisco-voip@puck.nether.net> > <cisco-voip@puck.nether.net <mailto:cisco-voip@puck.nether.net>> > Subject: [cisco-voip] Error Processing SAML Response > > So, users are randomly getting the above error when logging into CUCM UCMUser > or CUC Inbox... we are also getting it using AD credentials into admin pages > for CUCM/CUC/etc. > > For a user, it will work find repeatedly, then you will get the error, close > your browser, and reopen, still get the error for a few minutes. Then later > it will work. When a user is affected, other users work fine. > > TAC is saying it is an NTP issue, however, NTP between CUCM 12.5 and IdP > (ADFS 2.0) is fine. > > Pings are around 1ms between servers. > > Any ideas? > > > Jonathan > > > > _______________________________________________ > cisco-voip mailing list > cisco-voip@puck.nether.net > https://puck.nether.net/mailman/listinfo/cisco-voip
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