Settle down there, Tom!

1. Roosevelt Giles is a good guy and a very knowledgable instructor...

2. Yes, his book is full of mistakes, some small, some big, but I have been 
told that there IS errata out there somewhere (search the archives at 
groupstudy, you should be able to find the link).

3. The 2nd edition is intended to repair those errors, plus add some new 
material. I personally did a review of 3 chapters for the 2nd edition. I 
have not seen the final printing, but I did make several comments to fix the 
many errors that I spotted in the older material.

4. ALL books have technical errors. It is very difficult to catch them 
all... Some publishers are more diligent than others, but even than it can 
vary from book to book depending on the editing team that worked on the 
project.

5. If you felt burned, you should have returned your copy of the book for 
refund or exchange. Simply reading a chapter or 2 should not have damaged 
the book to the point that it was beyond return (unles you are one of those 
folks that marks all over their books with highlighter).

6. Despite the errors, there is still LOTS or really good information in 
that book. Catching the errors shows that you are learning the material, and 
though frustrating, it is probably good training...

7. It is only a book - don't let it get to you. I refuse to allow an 
inanimate object to get my blood pressure up... you should too.

8. Maalox - life is good!

Dale Holmes
[=`)


>From: [EMAIL PROTECTED]
>Reply-To: [EMAIL PROTECTED]
>To: [EMAIL PROTECTED]
>Subject: Call for Action: Victim's of "All in One CCIE Study Guide"
>Date: Fri, 12 May 2000 09:41:17 EDT
>
>Fellow Victims,
>
>As you may already know, Roosevelt Giles', All In One CCIE Study Guide is 
>chock full of misstatements and inaccuracies, such as mislabeled diagrams, 
>and outright inaccurate information.
>
>Where is an erratum? I could understand the publisher saying that they no 
>longer work with the author or have discontinued the series and therefore 
>there are no errata. This is not the case, far from it! They are putting 
>out a second edition, with a slightly different title and some 
>enhancements. What about the people, such as myself and many of you out 
>there that were zapped by the first. I feel that the publisher, at least, 
>owes us errata! We paid good money for the book. The back cover of the book 
>says, "get in on the CCIE career gold rush". Well, the publisher sure did.
>
>I recently sent an email to customer service at McGraw Hill. I did not get 
>the courtesy of a response. I buy a lot of books and so do all of you. We 
>don't need to stand for this. There is strength in numbers. I implore 
>fellow victims to send a message to the publisher telling them that we 
>refuse to be a dismissed and that we deserve to get what we pay for!
>
>[EMAIL PROTECTED]
>1-800-262-4729.
>
>Sincerely,
>Tom Kager
>
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