"Dale Holmes" <[EMAIL PROTECTED]> wrote in article
<[EMAIL PROTECTED]>...
> Settle down there, Tom!
>
> 1. Roosevelt Giles is a good guy and a very knowledgable instructor...
>
> 2. Yes, his book is full of mistakes, some small, some big, but I have
been
> told that there IS errata out there somewhere (search the archives at
> groupstudy, you should be able to find the link).
>
> 3. The 2nd edition is intended to repair those errors, plus add some new
> material. I personally did a review of 3 chapters for the 2nd edition. I
> have not seen the final printing, but I did make several comments to fix
the
> many errors that I spotted in the older material.
>
> 4. ALL books have technical errors. It is very difficult to catch them
> all... Some publishers are more diligent than others, but even than it
can
> vary from book to book depending on the editing team that worked on the
> project.
>
> 5. If you felt burned, you should have returned your copy of the book for
> refund or exchange. Simply reading a chapter or 2 should not have damaged
> the book to the point that it was beyond return (unles you are one of
those
> folks that marks all over their books with highlighter).
>
> 6. Despite the errors, there is still LOTS or really good information in
> that book. Catching the errors shows that you are learning the material,
and
> though frustrating, it is probably good training...
>
> 7. It is only a book - don't let it get to you. I refuse to allow an
> inanimate object to get my blood pressure up... you should too.
>
> 8. Maalox - life is good!
>
> Dale Holmes
> [=`)
>
>
> >From: [EMAIL PROTECTED]
> >Reply-To: [EMAIL PROTECTED]
> >To: [EMAIL PROTECTED]
> >Subject: Call for Action: Victim's of "All in One CCIE Study Guide"
> >Date: Fri, 12 May 2000 09:41:17 EDT
> >
> >Fellow Victims,
> >
> >As you may already know, Roosevelt Giles', All In One CCIE Study Guide
is
> >chock full of misstatements and inaccuracies, such as mislabeled
diagrams,
> >and outright inaccurate information.
> >
> >Where is an erratum? I could understand the publisher saying that they
no
> >longer work with the author or have discontinued the series and
therefore
> >there are no errata. This is not the case, far from it! They are putting
> >out a second edition, with a slightly different title and some
> >enhancements. What about the people, such as myself and many of you out
> >there that were zapped by the first. I feel that the publisher, at
least,
> >owes us errata! We paid good money for the book. The back cover of the
book
> >says, "get in on the CCIE career gold rush". Well, the publisher sure
did.
> >
> >I recently sent an email to customer service at McGraw Hill. I did not
get
> >the courtesy of a response. I buy a lot of books and so do all of you.
We
> >don't need to stand for this. There is strength in numbers. I implore
> >fellow victims to send a message to the publisher telling them that we
> >refuse to be a dismissed and that we deserve to get what we pay for!
> >
> >[EMAIL PROTECTED]
> >1-800-262-4729.
> >
> >Sincerely,
> >Tom Kager
> >
> >___________________________________
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>
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