Problem is that you don't know if the issue is ongoing or a one time event.
Best to check counters every day. 
If you can view the stats on the CSU/DSU or Service Module or NM-CSU then
look for physical problems - errored seconds, etc. If part of your loop is
copper then also look for correlations such as errors when it rains.

> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
> Sent: Friday, June 06, 2003 9:13 AM
> To: [EMAIL PROTECTED]
> Subject: Serial interface stats and troubleshooting [7:70266]
> 
> 
> Here's a really dumb question which I should have an answer to, but I
> really don't:
> 
> I'm looking at a serial interface, a 128k Frame Relay line.  
> The last time
> the counters were reset was 4w4d ago.  Here are some vital 
> stats of note:
> 
> txload and rxload: 3/255
> 502 input errors
> 255 CRC
> 239 frame
> 68 interface resets
> 2 carrier transitions
> 
> My question is, at what point do these statistics indicate a 
> *problem*? 
> How many interface resets is too many?  How many carrier 
> transitions are
> normal and acceptable?  At what point do I call the provider 
> and complain?
> 
> BJ
> 
> --------------------------------------------------------------------
> mail2web - Check your email from the web at
> http://mail2web.com/ .




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