Problem is that you don't know if the issue is ongoing or a one time event. Best to check counters every day. If you can view the stats on the CSU/DSU or Service Module or NM-CSU then look for physical problems - errored seconds, etc. If part of your loop is copper then also look for correlations such as errors when it rains.
> -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] > Sent: Friday, June 06, 2003 9:13 AM > To: [EMAIL PROTECTED] > Subject: Serial interface stats and troubleshooting [7:70266] > > > Here's a really dumb question which I should have an answer to, but I > really don't: > > I'm looking at a serial interface, a 128k Frame Relay line. > The last time > the counters were reset was 4w4d ago. Here are some vital > stats of note: > > txload and rxload: 3/255 > 502 input errors > 255 CRC > 239 frame > 68 interface resets > 2 carrier transitions > > My question is, at what point do these statistics indicate a > *problem*? > How many interface resets is too many? How many carrier > transitions are > normal and acceptable? At what point do I call the provider > and complain? > > BJ > > -------------------------------------------------------------------- > mail2web - Check your email from the web at > http://mail2web.com/ . Message Posted at: http://www.groupstudy.com/form/read.php?f=7&i=70276&t=70266 -------------------------------------------------- FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]