Thanks for all the advice.  I'm going to definitely use most of what was
posted.  I appreciate the help.

-Nate
----- Original Message -----
From: "Priscilla Oppenheimer" 
To: 
Sent: Tuesday, June 17, 2003 11:50 AM
Subject: Re: serial interface discards [7:70752]


> Nate wrote:
> >
> > It is entirely possible that the monitoring software (Lucent
> > Vital Net) is
> > showing something other than discards.
>
> Your monitoring software probably uses the word "discard" for "drop" and
is
> just doing what you have already done, which is "show int." As we have all
> said, output drops on a serial interface are almost always caused by
simply
> too much traffic. You said that bandwidth usage wasn't the issue, but I
> agree with the other poster that you may not be getting an accurate
picture
> because of the 5-minute exponential nature of the load stat. See Brad's
> excellent advice about changing this.
>
> You said something about 2 redundant links. Which link is actually getting
> used? Is load balancing supposed to be occuring? Maybe only one link is
> getting used and it's overwhelmed. Trace-route might help you with that.
> Also examining the routing table should help.
>
> Your monitoring software may mean something else by "discard." I'm still
> worried about the tunnel. If I understand it correctly, you've added
headers
> to the traffic to support IPSec. That can cause packets to be too big to
> support the MTU of the interface. These packets must get "discarded."
>
> Unfortunatlely, the only way I know to determine if packets are getting
> discarded due to an MTU issue is with "debug ip packet detail" which is
> risky on a production network. Well, the other way, is a WAN sniffer or
> Ethernet sniffers on both ends of the WAN link to see what's getting
across
> and what isn't and to monitor for any ICMP errors.
>
> Folks, how else could he determine if there's an MTU issue?
>
> Finally, one last comment to echo Brad's comment. If users aren't
> complaining, don't worry about the drops! Seriously. As HCB would say,
"what
> problem are you trying to solve?" Good luck with it, regardless. :-)
>
> Priscilla
>
>
> >  Unfortunately, that
> > software doesn't
> > tell us what kind of discards.  The interface information
> > doesn't reflect
> > what the monitoring sotware is showing so there is no way to
> > confirm.
> >
> > -Nate
> >
> > ----- Original Message -----
> > From: "Priscilla Oppenheimer"
> > To:
> > Sent: Monday, June 16, 2003 10:59 PM
> > Subject: RE: serial interface discards [7:70752]
> >
> >
> > > You started the thread by saying that your monitoring
> > software is saying
> > > that there are discards. What monitoring software is it? Are
> > you sure it's
> > > referring to the drops that "show int" is displaying? Maybe
> > it means
> > > something else by "discard."
> > >
> > > Priscilla
> > >
> > > Nathan wrote:
> > > >
> > > > Basically, we have two paths:  One going to the internet,
> > and
> > > > one going
> > > > to the Corporate WAN.  We also have redundancy so that if
> > > > either pipe
> > > > goes down, the other can be used for whatever service is
> > > > missing.  In
> > > > order to do redundancy for the pipe going to Corporate WAN,
> > we
> > > > needed a
> > > > netscreen and a Tunnel Interface (netscreen for GRE and
> > Tunnel
> > > > for
> > > > IPSEC).  We are also using EBGP for the Corporate WAN
> > > > redistributing
> > > > into EIGRP internally.  The access list is used so that
> > EIGRP
> > > > won't
> > > > accept default routes from the Internet pipe going to the
> > > > remote site.
> > > > I'm not sure if there are any MTU issues with it but as far
> > as
> > > > high
> > > > utilization, the traffic is only showing a max / day of
> > 20-30%
> > > > so I
> > > > don't think bandwidth is the issue.
> > > >
> > > > I would agree that discards are unavoidable in a FA or GE
> > > > environment,
> > > > but prior to adding the internet circuit as the default
> > route
> > > > for the
> > > > site, there were no discards.
> > > >
> > > > I have been to that site but the scenario is different from
> > > > mine.
> > > >
> > > >
> > > > -----Original Message-----
> > > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
> > > > Sent: Monday, June 16, 2003 4:29 PM
> > > > To: [EMAIL PROTECTED]
> > > > Subject: Re: serial interface discards [7:70752]
> > > >
> > > >
> > > > Nate wrote:
> > > > >
> > > > > well, it's a ESF Full T1.
> > > >
> > > > What feeds into the T1? If it's a busy Ethernet, especially
> > > > Fast or
> > > > Gigabit Ethernet, drops are unavoidable. Even though your
> > stats
> > > > show
> > > > that the T1 utilization is only 23/255 (less than 10%), the
> > > > stats show a
> > > > moving average for the last 5 minutes, but the drops are
> > since
> > > > the last
> > > > time you cleared the counters, 6 hours ago. So at some
> > point,
> > > > you
> > > > probably had too much data to send over the 1.5Mbps T1.
> > > >
> > > > You need to watch it carefully to see if the drops
> > correspond
> > > > with high
> > > > utilization. (I think you said that they do, in fact, which
> > > > makes
> > > > sense.)
> > > >
> > > > You may simply need more bandwidth. If this is an odd
> > > > occurence, on the
> > > > other hand, then perhaps you should check your IDS logs
> > (you do
> > > > have
> > > > such a thing? :-) to determine if you were being probed or
> > > > something.
> > > >
> > > > You've probably been to Cisco's site already and found this
> > > > link:
> > > >
> > > > Troubleshooting Input Queue Drops and Output Queue Drops
> > > >
> > > > http://www.cisco.com/warp/public/63/queue_drops.html#topic4
> > > >
> > > > It says the same thing about drops being unavoidable in some
> > > > cases, but
> > > > it also has some links to congestion avoidance and
> > congestion
> > > > management
> > > > featuers (advanced queueing) so that you can control what
> > gets
> > > > dropped.
> > > >
> > > > So, what's with the tunnel? Are there any MTU issues with
> > it?
> > > > Tunnels
> > > > add overhead and cause packets to get dropped because they
> > > > don't fit.
> > > > I'm not sure that would get displayed with the "show int"
> > drops
> > > > though.
> > > > It's worth looking into MTU issues though since they are an
> > > > infamous
> > > > problems with tunnels, or am I misunderstanding what you're
> > > > using the
> > > > tunnel for? I've never seen it used with a distribute list.
> > Can
> > > > you
> > > > explain what you're accomplishing with that? Thank-you very
> > > > much.
> > > >
> > > > Priscilla
> > > >
> > > >
> > > >
> > > > > Here's the running config for that
> > > > > interface:
> > > > >
> > > > > interface Serial0/0
> > > > >  bandwidth 1544
> > > > >  ip address x.x.x.2 255.255.255.0
> > > > >  no ip directed-broadcast
> > > > >  no ip mroute-cache
> > > > >  no fair-queue
> > > > >
> > > > > here's the config for eigrp 1
> > > > >
> > > > > router eigrp 1
> > > > >  redistribute static
> > > > >  network x.x.x.0
> > > > >  distribute-list 25 out Tunnel0
> > > > >  no auto-summary
> > > > >
> > > > > here's the tunnel0 config:
> > > > >
> > > > > interface Tunnel0
> > > > >  bandwidth 1544
> > > > >  ip address x.x.x.2 255.255.255.0
> > > > >  no ip directed-broadcast
> > > > >  tunnel source x.x.x.66
> > > > >  tunnel destination x.x.x.66
> > > > >
> > > > >
> > > > > ----- Original Message -----
> > > > > From: "MADMAN"
> > > > > To:
> > > > > Sent: Monday, June 16, 2003 2:35 PM
> > > > > Subject: Re: serial interface discards [7:70752]
> > > > >
> > > > >
> > > > > > I would like to see you config also.  Is this a full or
> > > > > fractional
> > > > > > T1?   I don't see any error indications, you may simply
> > be
> > > > > experiencing
> > > > > > short, large bursts of traffic hence the output drops.
> > > > > >
> > > > > >
> > > > > >    Dave
> > > > > >
> > > > > > Nate wrote:
> > > > > > > guys,  for some reason, our monitoring software is
> > showing
> > > > > a bunch of
> > > > > > > discards on the serial WAN circuit.  The trend of
> > discards
> > > > > seems to
> > > > > follow
> > > > > > > the traffic stream.  Here's the config for the
> > interface:
> > > > > > >
> > > > > > > (CISCO3725)
> > > > > > > Serial0/0 is up, line protocol is up
> > > > > > >   Hardware is QUICC Serial
> > > > > > >   Internet address is x.x.x.2/24
> > > > > > >   MTU 1500 bytes, BW 1544 Kbit, DLY 20000 usec, rely
> > > > > 255/255, load
> > > > > 23/255
> > > > > > >   Encapsulation HDLC, loopback not set, keepalive set
> > (10
> > > > > sec)
> > > > > > >   Last input 00:00:03, output 00:00:00, output hang
> > never
> > > > > > >   Last clearing of "show interface" counters 06:29:38
> > > > > > >   Queueing strategy: fifo
> > > > > > >   Output queue 0/40, 22454 drops; input queue 0/75, 0
> > > > drops
> > > > > > >   5 minute input rate 1000 bits/sec, 0 packets/sec
> > > > > > >   5 minute output rate 141000 bits/sec, 50 packets/sec
> > > > > > >      9576 packets input, 722935 bytes, 0 no buffer
> > > > > > >      Received 3124 broadcasts, 0 runts, 0 giants, 0
> > > > > throttles
> > > > > > >      0 input errors, 0 CRC, 0 frame, 0 overrun, 0
> > ignored,
> > > > > 0 abort
> > > > > > >      1605454 packets output, 336655812 bytes, 0
> > underruns
> > > > > > >      0 output errors, 0 collisions, 0 interface resets
> > > > > > >      0 output buffer failures, 0 output buffers
> > swapped
> > > > out
> > > > > > >      0 carrier transitions
> > > > > > >      DCD=up  DSR=up  DTR=up  RTS=up  CTS=up
> > > > > > >
> > > > > > > Here's the config for the other end:
> > > > > > >
> > > > > > > (CISCO3725)
> > > > > > > Serial1/1 is up, line protocol is up
> > > > > > >   Hardware is DSCC4 Serial
> > > > > > >   Internet address is x.x.x.1/24
> > > > > > >   MTU 1500 bytes, BW 1544 Kbit, DLY 2000 usec,
> > > > > > >      reliability 255/255, txload 1/255, rxload 19/255
> > > > > > >   Encapsulation HDLC, loopback not set
> > > > > > >   Keepalive set (10 sec)
> > > > > > >   DTR is pulsed for 1672712 seconds on reset,
> > > > Restart-Delay
> > > > > is 1672712
> > > > > secs
> > > > > > >   Last input 00:00:01, output 00:00:02, output hang
> > never
> > > > > > >   Last clearing of "show interface" counters 02:59:32
> > > > > > >   Input queue: 0/75/0/0 (size/max/drops/flushes);
> > Total
> > > > > output drops: 0
> > > > > > >   Queueing strategy: fifo
> > > > > > >   Output queue: 0/40 (size/max)
> > > > > > >   5 minute input rate 120000 bits/sec, 53 packets/sec
> > > > > > >   5 minute output rate 0 bits/sec, 0 packets/sec
> > > > > > >      966133 packets input, 216228857 bytes, 0 no
> > buffer
> > > > > > >      Received 1256 broadcasts, 0 runts, 0 giants, 0
> > > > > throttles
> > > > > > >      0 input errors, 0 CRC, 0 frame, 0 overrun, 0
> > ignored,
> > > > > 0 abort
> > > > > > >      4380 packets output, 331039 bytes, 0 underruns
> > > > > > >      0 output errors, 0 collisions, 0 interface resets
> > > > > > >      0 output buffer failures, 0 output buffers
> > swapped
> > > > out
> > > > > > >      0 carrier transitions
> > > > > > >      DCD=up  DSR=up  DTR=up  RTS=up  CTS=up
> > > > > > >
> > > > > > > If anyone could help me figure out why this is
> > happening,
> > > > > I'd appreciate
> > > > > > it.
> > > > > > > Thanks.
> > > > > > --
> > > > > > David Madland
> > > > > > CCIE# 2016
> > > > > > Sr. Network Engineer
> > > > > > Qwest Communications
> > > > > > 612-664-3367
> > > > > >
> > > > > > "Government can do something for the people only in
> > > > > proportion as it
> > > > > > can do something to the people." -- Thomas Jefferson




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