1) telcos lie
2) you can tell because their lips are moving
3) if a telco is telling the truth, that serves as positive proof that hell
has frozen over.
I once resolved a problem by changing out a CSU, as the telco was insisting.
They were right.
Score: telco 1, me 317 :->
Chuck
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Dale
Holmes
Sent: Wednesday, August 16, 2000 1:48 PM
To: [EMAIL PROTECTED]; [EMAIL PROTECTED]
Subject: Re: Figure this one out!!! (telco was wrong)
Once when troubleshooting a problem with the Telco, I had to go to a meeting
and call the guy back. After hanging up the phone, I shut down the router,
unplugged all the cables, and took it back to my desk.
2 or 3 hours later, I get a call from the guy at the Telco, and he says to
me "We've been hitting that box all morning with no problem..." I say
"Really?!?!" "Yeah," he says "no problem at our end". So I say "The thing
is, you see, that I have that router sitting on my desk now, it hasn't been
in the rack for 3 hours or so. I can't see how it could possibly be
responding to you." LONG pause... "What was that circuit ID again?" he says.
I nearly pissed myself laughing...
Rule 1. The telco is lying
Rule 2. Refer to rule 1
Dale
[=`)
>From: [EMAIL PROTECTED]
>Reply-To: [EMAIL PROTECTED]
>To: <[EMAIL PROTECTED]>
>Subject: Re: Figure this one out!!! (telco was wrong)
>Date: Wed, 16 Aug 2000 16:20:13 EDT
>
>Hey group,
> Thanks for the help I got from you. We wound up getting on the phone
>with telco and worked through it with them. They said that they were seeing
>140% overutilization for the CIR on that link and when we would look at our
>show command we saw, for 3 minutes 16,000 bytes sent. Our CIR is 16K PER
>SECOND! We were doing 16k for 3 minutes and those geniuses at telco, who
>were watching the link at the same time we were, said that it was at 140%
>over. How does that add up??? Well I've learned something very valuable in
>my first week of work in this field...NEVER TRUST, LISTEN TO, REASON WITH,
>OR TRY TO UNDERSTAND...who?...you guessed it...TELCO!!! By the way, after
>about 20 minutes he says, "Ohhhhh, wait a minute...now I'm seeing something
>strange from that device...I'll have to re-route this one" So tickets
>closed. Thanks for the help again guys. I'll wait a little longer before
>posting these for now on. See-ya
>
>Mark Z. ~ CCNA,CCDA
>Unisys, e-@ction net manag serv
>
>___________________________________
>UPDATED Posting Guidelines: http://www.groupstudy.com/list/guide.html
>FAQ, list archives, and subscription info: http://www.groupstudy.com
>Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
________________________________________________________________________
Get Your Private, Free E-mail from MSN Hotmail at http://www.hotmail.com
___________________________________
UPDATED Posting Guidelines: http://www.groupstudy.com/list/guide.html
FAQ, list archives, and subscription info: http://www.groupstudy.com
Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
___________________________________
UPDATED Posting Guidelines: http://www.groupstudy.com/list/guide.html
FAQ, list archives, and subscription info: http://www.groupstudy.com
Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
