Are they using a new IP address for the customer's Web site and e-mail
server? If they are using the old IP addresses and they started with
204.90.95.0, they can't get there now since you removed the static route to
that destination. It makes sense.
This would be like removing the sidewalk to your house and then complaining
that you can't get mail. &;-)
Also keep in mind that Web servers and e-mail servers are actually accessed
using Domain Name System names, which would have to be changed to map to
the new IP addresses from the customer's new provider. DNS changes can take
a long time to propagate around the Internet. The old information can get
cached in a variety of places, including places that you have no control over.
Priscilla
At 02:15 PM 9/5/00, Nadine Langlois wrote:
>No. The ISP is providing the T1 service. The customer went with
>another T1 provider, therefore the ISP wanted the static route for the
>customer removed from their router. But once this was done, they could
>not e-mail that customer or view their web site. The actual static
>route was:
>
>204.90.95.0 255.255.255.0 157.130.119.113
>
>The 204.90.95.0 address was the former customer's IP. The
>157.130.119.113 is the IP of the ISP's backbone provider.
>
>Nadine
>
>"Greene, Patrick" wrote:
>
> >
> >
> > We are assuming the T1 is no longer there!?
> >
> > -----Original Message-----
> > From: Nadine Langlois [mailto:[EMAIL PROTECTED]]
> > Sent: Tuesday, September 05, 2000 2:34 PM
> > To: [EMAIL PROTECTED]
> > Subject: Static Route Question
> >
> > To the Group,
> > I currently have a situation where I need some advice or some
> > suggestions for where to look for information. I have a client who is
> >
> > an ISP. I was called by a contact there and told to remove a static
> > route - it belonged to a customer who was using their T1 service but
> > had
> > changed providers. So I removed the route. For the record, this is a
> >
> > Cisco 2511 running IOS 11.1 over BGP. The client then called back and
> >
> > said that they could now not access the customer's web site or send
> > them
> > e-mail. I added the route back, but I can't figure out why removing
> > the
> > static route caused them to lose these capabilities. Surely you don't
> >
> > need a static route to every web site's IP address to access it or to
> > send out e-mail. I searched around on the web, CCO - looked through
> > my
> > ACRC book and other routing books and didn't find an answer. What am
> > I
> > missing here?
> >
> > Nadine
> >
> > ___________________________________
> > UPDATED Posting Guidelines: http://www.groupstudy.com/list/guide.html
> > FAQ, list archives, and subscription info: http://www.groupstudy.com
> > Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
>
>___________________________________
>UPDATED Posting Guidelines: http://www.groupstudy.com/list/guide.html
>FAQ, list archives, and subscription info: http://www.groupstudy.com
>Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
________________________
Priscilla Oppenheimer
http://www.priscilla.com
___________________________________
UPDATED Posting Guidelines: http://www.groupstudy.com/list/guide.html
FAQ, list archives, and subscription info: http://www.groupstudy.com
Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
