That's definitely not the case. It makes no sense.
Cisco is famous for great support, and denying support
to 99% of their clients is not a way to attain that
reputation.
What you can do as a CCIE though is demand to talk to
another CCIE on the TAC, someone at your level. They
assume you've already done the basic troubleshooting
and don't need to go through the basic questions. This
is, of course, if you're having problems with the CE
you're working with.
Michael
--- Lolene Hamilton-Browne
<[EMAIL PROTECTED]> wrote:
> Hi there
>
> I wonder if anyone may know the advantages, from a
> CISCO support point of
> view, of CCIE accreditation ? I have heard the "only
> ccies" can open tac
> cases. Is this true ? I open tac cases for my
> company often, we are a gold
> partner.
>
> Thanks in advance
>
> Joe
>
>
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