Hi,
Not true, where I work nearly all of us open TAC cases and monitor them. Some are
done via the phone others via the CCO. You must however be registered on the CCO to
open up a case there. (for us anyhow)
Teunis,
Hobart, Tasmania
Australia
On Tuesday, February 06, 2001 at 10:05:14 PM, Lolene Hamilton-Browne wrote:
> Hi there
>
> I wonder if anyone may know the advantages, from a CISCO support point of
> view, of CCIE accreditation ? I have heard the "only ccies" can open tac
> cases. Is this true ? I open tac cases for my company often, we are a gold
> partner.
>
> Thanks in advance
>
> Joe
>
>
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