Are you sure that it is reporting the same serial # that is on the chassis? In my experience, the only way I could get the serial number remotely is by entering the "snmp-server chassis-id" command into the config manually.
I just double-checked on a 3600, 7200 and 7500 (running various 12.x code) and the serial number I get with show diag or show version aren't the same as the one I entered manually (based-on physical verification). Note: I also did this on my IOS-based switches (cat3500's) even though the show version command will give you this info - "System serial number: xxxxx" Bottom-line is that when you open a case w/TAC and they ask for a serial number of the system, they're interested in the one on the chassis not some internal component. Just my $0.02 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Carroll Kong Sent: Wednesday, October 31, 2001 5:42 PM To: [EMAIL PROTECTED] Subject: Re: How to find serial number of router? [7:24760] Wow, excellent tip! However, this does not seem to work on the 2500s series. (using 12.1(11) with a 2514). It does work on my 2610. (using 12.1(11)). At 02:44 AM 10/31/01 -0800, Budi Widjojo wrote: >you can use >"show diag" command. > >or as you said, you can use cisco resource manager >also. > >cheers, >budi >--- IT Guy wrote: > > Hi Guys, > > > > Can anyone here please help what are the possible > > software ways to findout > > the serial number of router without looking at the > > hardware itself?? > > > > Can we findout by using any management software like > > Cisco resource manger > > or etc?? > > > > Thanks for help. > > > > >_________________________________________________________________ > > Get your FREE download of MSN Explorer at > > http://explorer.msn.com/intl.asp >[EMAIL PROTECTED] > > >__________________________________________________ >Do You Yahoo!? >Make a great connection at Yahoo! Personals. >http://personals.yahoo.com -Carroll Kong Message Posted at: http://www.groupstudy.com/form/read.php?f=7&i=24931&t=24760 -------------------------------------------------- FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
