Yes your correct, sh diag gives you the serial number of the modules
not the chassis:

C3640B#sh diag
Slot 0:
        Fast-ethernet Port adapter, 1 port
        Port adapter is analyzed
        Port adapter insertion time unknown
        EEPROM contents at hardware discovery:
        Hardware revision 1.0           Board revision B0
        Serial number     6244832       Part number    800-02042-03
        Test history      0x0           RMA number     00-00-00
        EEPROM format version 1
        EEPROM contents (hex):
          0x20: 01 44 01 00 00 5F 49 E0 50 07 FA 03 00 00 00 00
          0x30: 58 00 00 00 97 11 20 00 FF FF FF FF FF FF FF FF

Slot 1:
        Sync/Async Port adapter, 4 ports
        Port adapter is analyzed
        Port adapter insertion time unknown
        EEPROM contents at hardware discovery:
        Hardware revision 1.0           Board revision A0
        Serial number     8839667       Part number    800-01224-02
        Test history      0x0           RMA number     00-00-00
        EEPROM format version 1
        EEPROM contents (hex):
          0x20: 01 24 01 00 00 86 E1 F3 50 04 C8 02 00 00 00 00
          0x30: 50 00 00 00 98 05 22 17 FF FF FF FF FF FF FF FF

Slot 2:
        Digital Modems Port adapter, 24 ports
        Port adapter is analyzed
        Port adapter insertion time unknown
        EEPROM contents at hardware discovery:
        Hardware revision 2.0           Board revision A0
        Serial number     6227869       Part number    800-02316-02
        Test history      0x0           RMA number     00-00-00
        EEPROM format version 1
        EEPROM contents (hex):
          0x20: 01 67 02 00 00 5F 07 9D 50 09 0C 02 00 00 00 00
          0x30: 50 00 00 00 97 11 05 00 FF FF FF FF FF FF FF FF

C3640B#

"R. Benjamin Kessler" wrote:
> 
> Are you sure that it is reporting the same serial # that is on the chassis?
> In my experience, the only way I could get the serial number remotely is by
> entering the "snmp-server chassis-id" command into the config manually.
> 
> I just double-checked on a 3600, 7200 and 7500 (running various 12.x code)
> and the serial number I get with show diag or show version aren't the same
> as the one I entered manually (based-on physical verification).
> 
> Note:  I also did this on my IOS-based switches (cat3500's) even though the
> show version command will give you this info - "System serial number:
xxxxx"
> 
> Bottom-line is that when you open a case w/TAC and they ask for a serial
> number of the system, they're interested in the one on the chassis not some
> internal component.
> 
> Just my $0.02
> 
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of
> Carroll Kong
> Sent: Wednesday, October 31, 2001 5:42 PM
> To: [EMAIL PROTECTED]
> Subject: Re: How to find serial number of router? [7:24760]
> 
> Wow, excellent tip!  However, this does not seem to work on the
> 2500s series.  (using 12.1(11) with a 2514).  It does work on my
> 2610.  (using 12.1(11)).
> 
> At 02:44 AM 10/31/01 -0800, Budi Widjojo wrote:
> >you can use
> >"show diag" command.
> >
> >or as you said, you can use cisco resource manager
> >also.
> >
> >cheers,
> >budi
> >--- IT Guy  wrote:
> > > Hi Guys,
> > >
> > > Can anyone here please help what are the possible
> > > software ways to findout
> > > the serial number of router without looking at the
> > > hardware itself??
> > >
> > > Can we findout by using any management software like
> > > Cisco resource manger
> > > or etc??
> > >
> > > Thanks for help.
> > >
> > >
> >_________________________________________________________________
> > > Get your FREE download of MSN Explorer at
> > > http://explorer.msn.com/intl.asp
> >[EMAIL PROTECTED]
> >
> >
> >__________________________________________________
> >Do You Yahoo!?
> >Make a great connection at Yahoo! Personals.
> >http://personals.yahoo.com
> 
> -Carroll Kong
-- 
David Madland
Sr. Network Engineer
CCIE# 2016
Qwest Communications Int. Inc.
[EMAIL PROTECTED]
612-664-3367

"Emotion should reflect reason not guide it"




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