I think you are right. After I posted my message, I tried to hand verify it, but, I honestly do not know which is the serial number. There are so many stickers tags and numbers! On top of that, I NEVER found the same serial number on the chassis as the motherboard part even after looking through all of those tags. I think you are right and that the serial number is JUST for the internal parts. The serial number needed to service is probably the chassis serial number which of course, is not available inside the box or so it seems.
At 09:16 AM 11/1/01 -0500, R. Benjamin Kessler wrote: >Are you sure that it is reporting the same serial # that is on the chassis? >In my experience, the only way I could get the serial number remotely is by >entering the "snmp-server chassis-id" command into the config manually. > >I just double-checked on a 3600, 7200 and 7500 (running various 12.x code) >and the serial number I get with show diag or show version aren't the same >as the one I entered manually (based-on physical verification). > >Note: I also did this on my IOS-based switches (cat3500's) even though the >show version command will give you this info - "System serial number: xxxxx" > >Bottom-line is that when you open a case w/TAC and they ask for a serial >number of the system, they're interested in the one on the chassis not some >internal component. > >Just my $0.02 > >-----Original Message----- >From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of >Carroll Kong >Sent: Wednesday, October 31, 2001 5:42 PM >To: [EMAIL PROTECTED] >Subject: Re: How to find serial number of router? [7:24760] > > >Wow, excellent tip! However, this does not seem to work on the >2500s series. (using 12.1(11) with a 2514). It does work on my >2610. (using 12.1(11)). > >At 02:44 AM 10/31/01 -0800, Budi Widjojo wrote: > >you can use > >"show diag" command. > > > >or as you said, you can use cisco resource manager > >also. > > > >cheers, > >budi > >--- IT Guy wrote: > > > Hi Guys, > > > > > > Can anyone here please help what are the possible > > > software ways to findout > > > the serial number of router without looking at the > > > hardware itself?? > > > > > > Can we findout by using any management software like > > > Cisco resource manger > > > or etc?? > > > > > > Thanks for help. > > > > > > > >_________________________________________________________________ > > > Get your FREE download of MSN Explorer at > > > http://explorer.msn.com/intl.asp > >[EMAIL PROTECTED] > > > > > >__________________________________________________ > >Do You Yahoo!? > >Make a great connection at Yahoo! Personals. > >http://personals.yahoo.com > > >-Carroll Kong -Carroll Kong Message Posted at: http://www.groupstudy.com/form/read.php?f=7&i=24942&t=24760 -------------------------------------------------- FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
