John,
       My first thought would be to see what would happen if you called the
router
from a regular phone(i.e  from france).  Does the router answer?  We make
use of some
TAs as well and when we were testing out the circuit to verify if the ISDN
switch type
and SPID info given to use by the ISDN provider was correct we just used a
regular pots line

Since your UK office can connect it's safe to assume that your ISDN
configuration
(SPID, switch-type) on the router is correct.  Another thought is to make
sure you
have the physical bri tied to a dialer(configured for fracne) so that the
call can be answered.
I'm not sure but this could be a problem if you're using caller-id on any
part of the router
configuration.

Post the configs of the router and any debugs you have of the circuit when
the call is
being received

HTH

Nigel

----- Original Message -----
From: "John Kale" 
To: 
Sent: Sunday, December 16, 2001 12:08 PM
Subject: ISDN Issue [7:29337]


> Hi all,
>
> i have a router setup to receive isdn calls from windows clients using
TA's.
> All the UK clients can connect but the france clients can't. with the
debug
> isdn q931...i can see RX  i also see the v120 and low layer compati
message. CCO says for me to get
> the v120 message means my router can detect v120 encap. i need tips on
what
> could be wrong and how i can solve the problem.
>
>
> also sometimes the UK clients dial, connect, get issued an ip address from
> my dhcp server(my router) but a windows error message then comes up 'error
> xxx: cannot open port' .....it takes a reboot of my router to resolve this
> issue.
>
> thank you for ur anticipated response(s).
>
>
> regards,
>
> John
>
>
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