Hi John,

Cable companies often configure their provisioning (DHCP) severs
to verify that the incoming DHCP request is from a MAC which is
known.  

Couple of things to try.

* Power cycle the CM and then have the PIX attempt to do DHCP.
Do you get a DHCP OFFER?

* After you power cycle the modem, put a sniffer on the wire
between the PIX and modem to make sure that the PIX is generating
enet frames from only one src MAC address.  Depending on your service
and how the CM is configured, the CM might be configured to learn
one MAC on the home-side.  If the PIX is generating frames with
different MAC src then the one used for DHCP, this could be your
issue.

* If the above doesn't help and you have a host which does get
an IP address, configure the PIX (if possible) to generate MAC
src frames which originate with the host's MAC.  If this works,
its likely because the cable company's DHCP servers will only
respond to known MACs.

If you're an ATTBI-(former E@H/TCI) customer, "unknown" MACs will
usually get an IP address (but you'll have limited access).

If you're an ATTBI-(former Roadrunner/Mediaone) customer, the 
provisioning system must know your MAC in order for it to respond
to your DHCP.

Hope this helps,



John Green wrote:
> 
> is any one aware of any issue with PIX501 and
> connecting via cable modem to get an ip address (dhcp)
> ?
> 
>   internet-----cable-----PIX----HOST
>                modem     501
> 
>  without the pix, the HOST is able to get the dhcp ip
> address fine. the pix is configured to get an
> ipaddress from dhcp for its outside interface. but it
> is failing.
> does anyone know of such issues ?
> 
> __________________________________________________
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