The solution, which both of you really should know, is to have up-to-date antivirus software running on any machine that connects to the internet in any way. :-)
In the meantime, she could browse to www.symantec.com and run the web-based antivirus detection that they have available. Once you determine which virus she is infected with you can get more details about how to remove it correctly. Regardless, she should run--not walk--to the nearest computer store and buy Norton AntiVirus of some other AV software, and make sure she keeps her virus definitions up-to-date. Regards, John >>> "Richard Campbell" 1/2/03 10:34:01 AM >>> Hi... Group, I have a friend who received a mail containing screen saver attachment in her yahoo mail account when she is surf net at home. She downloaded the screen saver and install it. After installing , she found that her files in the my document become transparent in color and there are many extra files in many places. Besides, she also found a notepad file in the desktop, stating that she had been hacked, yeah.. (something like that) and it can't be deleted (It will come back after rebooting). And its sound also gone. Anyone encountered this so called Hacker "Virus" before?? Any solution for me?? Thanks in advanced _________________________________________________________________ The new MSN 8 is here: Try it free* for 2 months http://join.msn.com/?page=dept/dialup Message Posted at: http://www.groupstudy.com/form/read.php?f=7&i=60115&t=60114 -------------------------------------------------- FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
