-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 I do not have lots of debug experience in that area, but maybe can help a little.
The message Call Handle failed for Modem 5/2 Does not seem to worry, see Configuring Dialin with the NM-8AM or NM-16AM Analog Modem Module Sample Debugs Output http://www.cisco.com/warp/public/471/nm-xam_dialin.html#9 Where it is standard debug output for a succeeded call. The message Received authen response status FAIL (3) Does worry me. Triple check that nothing changed in the radius/tacacs config. Common Problems in Debugging TACACS+, PAP and CHAP http://www.cisco.com/warp/public/480/tacacs_pppdebug.html Martijn - -----Oorspronkelijk bericht----- Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] Namens Hamid Ali Asgari Verzonden: zaterdag 18 januari 2003 8:34 Aan: [EMAIL PROTECTED] Onderwerp: URGENT: Modem Authentication Failure [7:61292] Hi everybody, Today I have encountered a strabge problem. I have a 3660 router with NM-16AM modules. Nothing has been changed. Suddenly we got complains from users tht they cannot connect. I have checked the AAA server. But there is nothing wrong. Here is my debug log: - ------------------------------------------------------- Call Handle failed for Modem 5/2 %LINK-3-UPDOWN: Interface Async163, changed state to up TPLUS: Queuing AAA Authentication request 634 for processing TPLUS: processing authentication start request id 634 TPLUS: Authentication start packet created for 634(testuser) TPLUS: Using server XY.XY.XY.250 TPLUS(0000027A): connected to server XY.XY.XY.250 TPLUS: response received for AAA request 634 TPLUS: Received authen response status FAIL (3) %LINK-5-CHANGED: Interface Async163, changed state to reset %LINK-3-UPDOWN: Interface Async163, changed state to down Call Handle failed for Modem 5/2 %LINK-3-UPDOWN: Interface Async163, changed state to up TPLUS: Queuing AAA Authentication request 637 for processing TPLUS: processing authentication start request id 637 TPLUS: Authentication start packet created for 637(testuser) TPLUS: Using server XY.XY.XY.250 TPLUS(0000027D): connected to server XY.XY.XY.250 TPLUS: response received for AAA request 637 TPLUS: Received authen response status FAIL (3) %LINK-5-CHANGED: Interface Async163, changed state to reset - ------------------------------------------------------- Any comments? I couldn't find what the FAIL(13) error code means. And also I don't know what causes "Call Handle failed for Modem 5/2". I get this for a lot of my modems on my console.Thanks in advance, Hamid Version: PGP 8.0 iQA/AwUBPikla3dq56XWk+VyEQKphACfa6B8lpmTQ3Yt6D18Vb8Kxk6aEdUAoNbu ITDsRaSUCQlsXdkQFM5zARCH =EO/E -----END PGP SIGNATURE----- Message Posted at: http://www.groupstudy.com/form/read.php?f=7&i=61295&t=61292 -------------------------------------------------- FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
