On Tuesday 06 April 2004 9:44 pm, jef moskot wrote:
> > The focus of the product is to stop viruses, not to name them with a
> > popular name.
>
> Yes, but this is not best accomplished by calling users "stupid" (even
> when they are).
That may be true, however it's no excuse for allowing stupid users to continue
with their misguided notions, without some attempt at education and
correction.
ClamAV is focused on detecting viruses, sure, and you're right that this is
not best accomplished by telling stupid users that they're stupid, however it
doesn't condone pandering to their preconceived misconceptions about viruses
and worms (such as "they should each have only one name") either.
There are many examples of the commercial A-V vendors having different names
for the same virus, and ClamAV happens to be showing this characteristic
recently simply because the signature development team is doing such a good
job (and, it should be noted, without the cooperation of commercial vendors
providing the ClamAV team with newly discovered virus samples through their
exclusive partnerships). I do not agree with criticising the product
because it is better than its competitors.
It cannot be too hard to explain to a clueless user how viruses get named, and
hope that at least some proportion of those people might understand that this
inevitably leads to different names for the same thing found in different
places at about the same time.
And, if that doesn't work, give them a courgette and ask them whether it's a
zucchini, give them a football and see if they kick it or carry it, ask them
how to pronounce tomato, ask them which side of the road it is correct to
drive on, put them on the pavement and see if they want to walk or drive on
it, check whether they stop at traffic light or robots, or even ask them to
do something momentarily.
Regards,
Antony.
--
There's no such thing as bad weather - only the wrong clothes.
- Billy Connolly
Please reply to the list;
please don't CC me.
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