Hello,

thank you for the information.

In my own opinion, the issue is not the speed of processing FP reports, but
just the acknowledgement of the process.
There is nothing worst than reporting something and you don't know what
happen next...

Regards,




On 23 August 2013 13:46, Alain Zidouemba <azidoue...@sourcefire.com> wrote:

> Thanks for the MD5. This should be addressed in the next few hours.
>
> Additionally, we will see what we can do to speed up the processing of
> FP reports.
>
> Thanks,
>
> -Alain
>
> On Aug 23, 2013, at 4:57 AM, Hugo Deprez <hugo.dep...@gmail.com> wrote:
>
> > A good thing would a least to have an acknowledgement when it has been
> > submitted.
> > GemSafe_User_4.2_SP3.msi eb7e8d808c289b03d3a243cd11408b3e
> >
> >
> > On 23 August 2013 10:39, Al Varnell <alvarn...@mac.com> wrote:
> >
> >> On Aug 22, 2013, at 11:53 PM, Hugo Deprez <hugo.dep...@gmail.com>
> wrote:
> >>
> >>> I have been using the following link
> >>> http://www.clamav.net/lang/en/sendvirus/submit-fp/ to report a false
> >>> positive about Win.Trojan.Genome-6665.
> >>
> >> You will probably get a request for the MD5 of the file submitted to
> speed
> >> the process of tracking it.
> >>
> >>> Until now I don't have any feed back and my clamscan is still
> complaining
> >>> about those files.
> >>> Did I miss something ?
> >>
> >> Feedback is rarely provided in such cases.
> >>
> >>> Moreover I didn't find anything on
> >>> http://lurker.clamav.net/list/clamav-virusdb.html about any update for
> >>> Win.Trojan.Genome-6665.
> >>
> >> I have never seen updates listed there.
> >>
> >>
> >> Sent from Janet's iPad
> >>
> >> -Al-
> >> --
> >> Al Varnell
> >> _______________________________________________
> >> Help us build a comprehensive ClamAV guide: visit
> http://wiki.clamav.net
> >> http://www.clamav.net/support/ml
> > _______________________________________________
> > Help us build a comprehensive ClamAV guide: visit http://wiki.clamav.net
> > http://www.clamav.net/support/ml
> _______________________________________________
> Help us build a comprehensive ClamAV guide: visit http://wiki.clamav.net
> http://www.clamav.net/support/ml
>
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