Thanks for letting us know Hugo. We are looking into it.

- Alain


On Wed, Aug 28, 2013 at 11:11 AM, Hugo Deprez <hugo.dep...@gmail.com> wrote:

> Hello,
>
> this FP has been corrected, but I didn't get any e-mail from clamav.
>
> Best regards,
>
>
>
>
> On 23 August 2013 18:34, Joel Esler <jes...@sourcefire.com> wrote:
>
> > You should receive an email when the FP is dealt with from our system.
> >
> > --
> > Joel Esler
> > Senior Research Engineer, VRT
> > OpenSource Community Manager
> > Sourcefire
> >
> > On Aug 23, 2013, at 9:32 AM, Hugo Deprez <hugo.dep...@gmail.com> wrote:
> >
> > > Hello,
> > >
> > > thank you for the information.
> > >
> > > In my own opinion, the issue is not the speed of processing FP reports,
> > but
> > > just the acknowledgement of the process.
> > > There is nothing worst than reporting something and you don't know what
> > > happen next...
> > >
> > > Regards,
> > >
> > >
> > >
> > >
> > > On 23 August 2013 13:46, Alain Zidouemba <azidoue...@sourcefire.com>
> > wrote:
> > >
> > >> Thanks for the MD5. This should be addressed in the next few hours.
> > >>
> > >> Additionally, we will see what we can do to speed up the processing of
> > >> FP reports.
> > >>
> > >> Thanks,
> > >>
> > >> -Alain
> > >>
> > >> On Aug 23, 2013, at 4:57 AM, Hugo Deprez <hugo.dep...@gmail.com>
> wrote:
> > >>
> > >>> A good thing would a least to have an acknowledgement when it has
> been
> > >>> submitted.
> > >>> GemSafe_User_4.2_SP3.msi eb7e8d808c289b03d3a243cd11408b3e
> > >>>
> > >>>
> > >>> On 23 August 2013 10:39, Al Varnell <alvarn...@mac.com> wrote:
> > >>>
> > >>>> On Aug 22, 2013, at 11:53 PM, Hugo Deprez <hugo.dep...@gmail.com>
> > >> wrote:
> > >>>>
> > >>>>> I have been using the following link
> > >>>>> http://www.clamav.net/lang/en/sendvirus/submit-fp/ to report a
> false
> > >>>>> positive about Win.Trojan.Genome-6665.
> > >>>>
> > >>>> You will probably get a request for the MD5 of the file submitted to
> > >> speed
> > >>>> the process of tracking it.
> > >>>>
> > >>>>> Until now I don't have any feed back and my clamscan is still
> > >> complaining
> > >>>>> about those files.
> > >>>>> Did I miss something ?
> > >>>>
> > >>>> Feedback is rarely provided in such cases.
> > >>>>
> > >>>>> Moreover I didn't find anything on
> > >>>>> http://lurker.clamav.net/list/clamav-virusdb.html about any update
> > for
> > >>>>> Win.Trojan.Genome-6665.
> > >>>>
> > >>>> I have never seen updates listed there.
> > >>>>
> > >>>>
> > >>>> Sent from Janet's iPad
> > >>>>
> > >>>> -Al-
> > >>>> --
> > >>>> Al Varnell
> > >>>> _______________________________________________
> > >>>> Help us build a comprehensive ClamAV guide: visit
> > >> http://wiki.clamav.net
> > >>>> http://www.clamav.net/support/ml
> > >>> _______________________________________________
> > >>> Help us build a comprehensive ClamAV guide: visit
> > http://wiki.clamav.net
> > >>> http://www.clamav.net/support/ml
> > >> _______________________________________________
> > >> Help us build a comprehensive ClamAV guide: visit
> > http://wiki.clamav.net
> > >> http://www.clamav.net/support/ml
> > >>
> > > _______________________________________________
> > > Help us build a comprehensive ClamAV guide: visit
> http://wiki.clamav.net
> > > http://www.clamav.net/support/ml
> >
> > _______________________________________________
> > Help us build a comprehensive ClamAV guide: visit http://wiki.clamav.net
> > http://www.clamav.net/support/ml
> >
> _______________________________________________
> Help us build a comprehensive ClamAV guide: visit http://wiki.clamav.net
> http://www.clamav.net/support/ml
>
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