You should receive an email when the FP is dealt with from our system. -- Joel Esler Senior Research Engineer, VRT OpenSource Community Manager Sourcefire
On Aug 23, 2013, at 9:32 AM, Hugo Deprez <hugo.dep...@gmail.com> wrote: > Hello, > > thank you for the information. > > In my own opinion, the issue is not the speed of processing FP reports, but > just the acknowledgement of the process. > There is nothing worst than reporting something and you don't know what > happen next... > > Regards, > > > > > On 23 August 2013 13:46, Alain Zidouemba <azidoue...@sourcefire.com> wrote: > >> Thanks for the MD5. This should be addressed in the next few hours. >> >> Additionally, we will see what we can do to speed up the processing of >> FP reports. >> >> Thanks, >> >> -Alain >> >> On Aug 23, 2013, at 4:57 AM, Hugo Deprez <hugo.dep...@gmail.com> wrote: >> >>> A good thing would a least to have an acknowledgement when it has been >>> submitted. >>> GemSafe_User_4.2_SP3.msi eb7e8d808c289b03d3a243cd11408b3e >>> >>> >>> On 23 August 2013 10:39, Al Varnell <alvarn...@mac.com> wrote: >>> >>>> On Aug 22, 2013, at 11:53 PM, Hugo Deprez <hugo.dep...@gmail.com> >> wrote: >>>> >>>>> I have been using the following link >>>>> http://www.clamav.net/lang/en/sendvirus/submit-fp/ to report a false >>>>> positive about Win.Trojan.Genome-6665. >>>> >>>> You will probably get a request for the MD5 of the file submitted to >> speed >>>> the process of tracking it. >>>> >>>>> Until now I don't have any feed back and my clamscan is still >> complaining >>>>> about those files. >>>>> Did I miss something ? >>>> >>>> Feedback is rarely provided in such cases. >>>> >>>>> Moreover I didn't find anything on >>>>> http://lurker.clamav.net/list/clamav-virusdb.html about any update for >>>>> Win.Trojan.Genome-6665. >>>> >>>> I have never seen updates listed there. >>>> >>>> >>>> Sent from Janet's iPad >>>> >>>> -Al- >>>> -- >>>> Al Varnell >>>> _______________________________________________ >>>> Help us build a comprehensive ClamAV guide: visit >> http://wiki.clamav.net >>>> http://www.clamav.net/support/ml >>> _______________________________________________ >>> Help us build a comprehensive ClamAV guide: visit http://wiki.clamav.net >>> http://www.clamav.net/support/ml >> _______________________________________________ >> Help us build a comprehensive ClamAV guide: visit http://wiki.clamav.net >> http://www.clamav.net/support/ml >> > _______________________________________________ > Help us build a comprehensive ClamAV guide: visit http://wiki.clamav.net > http://www.clamav.net/support/ml _______________________________________________ Help us build a comprehensive ClamAV guide: visit http://wiki.clamav.net http://www.clamav.net/support/ml
